Item: Pollfish
Rating: 9
Author: Verified User

Overall Satisfaction with Pollfish

Use Cases and Deployment Scope

Pollfish allows me to run quick, insightful surveys with consumers to validate new ideas and/or product features. Whenever I need fast consumer insights, I use Pollfish to get directionally correct results. It’s beneficial because you can segment customers very specifically and gain insights quickly.

Pros and Cons

Pros

Consumer Insights.
Segmentation
Fast Surveys.

Cons

The pictures are sometimes huge, so it would be nice to be able to scale them a bit more.
I want to be able to ask people why they ranked an item #1 on the previous question and insert that answer automatically into the following question.

Return on Investment

I can provide quantifiable results. For example, out of 600 consumers, 80% preferred this feature. It helps drive clarity and results not based on internal opinions.

Usability

It works well, could use a few improvements, but overall it’s helpful.

Key Insights

Do you think Pollfish delivers good value for the price?

Yes

Are you happy with Pollfish's feature set?

Yes

Did Pollfish live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Pollfish go as expected?

I wasn't involved with the implementation phase

Would you buy Pollfish again?

Yes

Likelihood to Recommend

It’s invaluable. The insights it gives you depend on how good you are at conducting unbiased surveys. Sometimes the results are more directional than specific.

Pollfish Feature Ratings

Comments

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A great survey solution for Product Management.