Rude Staff and Bad Customer service

My staff tried to use PR.com however it was a very disappointing experience, their staff was very rude and he hang up the phone on me in the most disrespectful manners ways possible, which was very unnecessary. [I believe] they just wasted our time. We didn't approach them, they are the ones that kept sending their emails marketing to us so my staff thought we will try it out, and yet when we did we experienced nothing but disappointment. [In my opinion,] it [seems] like the one-sided type of PR Campany that coves those big corporations that are out there to scam and exploit hardworking small businesses and entrepreneurs. We had so much evidence to prove what we published therefore I can never recommend PR.com. We will stick with EIN Presswire, they publish our article without any complications and EIN Presswire staff are very professional, I highly recommend it to anyone who had issues with PR.com to check it out EIN Presswire, you will see a huge difference, the process, and professionalism, it is not even comparable.