Major Improvements needed
April 24, 2025

Major Improvements needed

Anonymous | TrustRadius Reviewer
Score 6 out of 10
Vetted Review
Verified User

Modules Used

  • FMAudit
  • PrintFleet

Overall Satisfaction with Printanista

Tracking printers and toner usage
evaluate clients usage

Pros

  • Tracks printer usage
  • Tracks toner usage
  • emails us when need supplies

Cons

  • too many to count
  • not intuitive to use
  • training materials are terrrible
  • I have a long list of images and notes of what they need to improve... should they want to make those changes.
  • I spend a ridiculous amount of time trying to navigate and help client
  • we are required to have this type of product to comply with the OEM vendors we use.
  • this would require ECI to reach out and go over the issues... they are too complex to articulate here.
Yes, we can see the printers and their usage
we are supposed have a demo at some point.
it is a bit fancier/complicated version of FM audit & Printfleet

Do you think Printanista delivers good value for the price?

Not sure

Are you happy with Printanista's feature set?

No

Did Printanista live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Printanista go as expected?

No

Would you buy Printanista again?

No

tracking printers and supplies usage

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