Managed Print Services
Captaris was acquired by OpenText in November, 2008. Their technology was the basis for OpenText Fax Solutions. These solutions include several levels of service, including OpenText RightFax, an enterprise fax server, and RightFax Managed Service which is hosted by OpenText.
ECI Software Solutions offers FMAudit, a managed print solution.
Canon offers managed print services.
OnDemand Solutions from Wolters Kluwer includes content capture solutions for physicians, clinicians and researchers to access vital content anywhere.
ezeep in Berlin offers printing management solutions designed to enable any device to print to any printer – whether with the ezeep printer driver from PC or Mac, via app for smartphones and tablets or even by web-based drag & drop for the occasional user. They offer both cloud-based…
MyQ X is print management software that makes it easier and faster for people to print and scan their workflows – regardless of device manufacturer, fleet size, network type, and even end users with smartphones. MyQ X moves digitalization forward with its document processing capabilities…
NDD Print, from NDD - Tech headquartered in Lages, is an international solution focused on printing business, with technologies for dealers and their customers. The vendor states it is the largest enterprise or managed print solution in Brazil, with 52.7% of Market Share in monitored…
Oce offers managed print services.
Lexmark offers managed print services.
Toshiba offers Managed Print Services.
ARC Document Solutions offers managed print services.
UK company Oyez Professional Services offers managed print services.
Xerox offers managed print services.
Hewlett-Packard offers managed print services.
Pitney Bowes offers managed print services.
Austin-based CMIT Solutions offers managed print services, CMIT Print.
Ricoh offers managed print services.
Computer Services, Inc (CSI) headquartered in Paducah offers their Document Services for banks, which can combine electronic document delivery and distribution (e.g. eStatements, the CustomerConnect advertising service, etc.), managed print, as well as document storage and archiving.…
Konica Minolta offers Managed Print Services.
What are Managed Print Services?
Managed print services, or MPS, are used by businesses to help optimize their printing services and equipment. This includes printers, copiers, and fax machines. The services are capable of alerting the user of certain necessary changes such as replacement of hardware and certain services and updates that are needed. They are offered by an external provider and can track how the printing fleet is being utilized and ways to increase productivity and overall use from the equipment.
Users investing in managed printing services are offered a comprehensive assessment of the company's overall printing fleet and infrastructure. This is especially useful for larger companies with a large volume of equipment. Keeping track of machine breakdowns can take time away from concentrating on work. MPS can give users the flexibility they need by having a system that sends alerts and runs a diagnosis when issues arise.
Managed Print Services Features
MPS offer many of the following features:
- Cost tracking
- Device status monitoring
- Reporting & analytics
- Print Billing
- Multi-printer support
- Environmental Metrics
- Mobile printing
Managed Print Services Comparison
Consider these factors when choosing the right MPS for your company:
- Network: Some of the MPS systems will require a network. If the internet is down, a secondary network will be necessary. Make sure you have a strong network or at least a secondary backup.
- Use case: Users may rely on MPS for different reasons, including inbound & outbound faxing, integrations with other applications, or to replace on-site fax machines. The product should be compatible with your specific use case.
- Customer support: You should pay attention to customer support ratings from previous users. There may be complex issues that hinder your use of devices, and it’s good to know if you will be supported during this process.
Pricing for managed print services usually depends on the number of users. Expect prices to start at $300 per month, allowing up to five users. More expensive products cost between $500 and $700 per month. Some vendors charge per user, which will be around $45 per user.
Frequently Asked Questions
The goal of managed print services (MPS) is to gain optimal benefit from printing and document management processes (or finding areas of potential replacement or improvement). This ensures the production of functional documents, the efficient and compliant document creation and transfer, and their safe repository and disposal.