Excellent Feature Set, Productivity increase in UI development
November 21, 2022

Excellent Feature Set, Productivity increase in UI development

Jeff Chesney | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Progress Telerik

We use the Telerik UI ASP.NET AJAX controls on our intranet web-application software deployed to various automotive customers. The controls helped accelerate the creation of screens and dashboards with a consistent user experience. Further, the controls added features and functions without requiring boiler-plate code to be added (such as the Grid control providing filtering, sorting, and paging right out of the box without any additional code work). Other controls (such as the Tree Drop Down), provide great user experience with little to no additional customization required to get the web control to behave / present in the fashion we need. Finally, the demos from Telerik provide excellent references for determining how to do things. The only draw back is on the documentation side, where if you step out of the demo examples, it can be difficult to find the information you need on the document site, and determine what and why you need to something special. Overall, I would emphatically recommend the use of Telerik UI controls to vastly improve the UI experience for your end-users, and accelerate the development time involved in creating the User Interface screens.

Pros

  • Great Demos
  • Excellent out of the box features built right into the controls
  • Fast development time to go from nothing to fully functional UI
  • Accelerated cross-platform development (responsive web design)
  • Well moderated forums for getting questions answered
  • Steller support - questions are answered in a timely fashion and usually get right to the solution.

Cons

  • The documentation site (not the demo site) sometimes leaves something to be desired, particularly if you are stepping out of the 90% usage scenarios.
  • Controls come with a lot of built in features. For example, the Grid control has built-in Filtering, Sorting and Paging for data.
  • Great demos that showcase a variety of usage scenarios
  • Cost-effective bundles providing a wide range of platforms to use and implement similar functionality.
  • Documentation site is somewhat lacking. So if you step out of the usage scenarios of the demos, you will find the learning curve steep.
The Telerik controls were just easier for us to use and implement. Our evaluation of control packages was over 9 years ago, so it is hard to recall the major differences. Generally, the team preferred what Telerik had to offer, particularly the fact that the bundle provided controls, not just for the ASP.NET context, but also Windows applications, and the cross-platform contexts as well.

Do you think Progress Telerik delivers good value for the price?

Yes

Are you happy with Progress Telerik's feature set?

Yes

Did Progress Telerik live up to sales and marketing promises?

Yes

Did implementation of Progress Telerik go as expected?

Yes

Would you buy Progress Telerik again?

Yes

We have used the Telerik UI controls for our Admin user experience. We found that this lead to consistent user experience, with feature rich functions already provided. Effectively this meant that hour for hour, using the Telerik UI improved productivity in creating screens with more functions than using the default controls in ASP.NET. At this point most of our focus with the Telerik controls is User Interface oriented.

Using Progress Telerik

4 - Software Development team, including myself, use the Telerik UI ASP.NET AJAX controls to implement our User Interaces.
4 - The Software Development team are the ones providing support for the Progress Telerik usages.
  • Fast Development time
  • Feature Rich Development with little-to-no boiler plate
  • Responsive Web Design support
  • none. it just worked.
  • Migrating our UI from ASP.NET AJAX to ASP.NET MVC
  • Replacing Crystal Report with Telerik Reporting
The Telerik UI has become part of our staple development tools. We can not be as productive without the feature set available to us in the Telerik UI ASP.NET AJAX control package.

Progress Telerik Support

Both the support forums, and the support tickets are quickly responded to. The support team is very knowledgeable and often can provide useful steps to correct the issue. If not, they can usually point to a patch, or an alternative.
ProsCons
Quick Resolution
Good followup
Knowledgeable team
Problems get solved
Kept well informed
No escalation required
Immediate help available
Support cares about my success
Quick Initial Response
None
Yes. The support is part of the Dev Craft bundle. This allows us to get quick answers and support from the Progress Telerik support team, often with great results.
Early on in the implementation of the Telerik usage, we were using a product called Telerik Open Access (which is now retired by Progress). A question on how to perform a particular operation had arisen, and we could not find details on how to implement what we needed. The question was sent to support, and within an hour we had the answer, with sample code, and links to where to find the relevant information on the documentation site!

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