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Keep a constant eye on your assets with Prometheus!
July 13, 2022

Keep a constant eye on your assets with Prometheus!

Anonymous | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Overall Satisfaction with Prometheus

At our organisation, we use Prometheus to monitor our databases running on public Kubernetes services. Prometheus keeps us aware of any outages and sends notifications via mobile SMS and phone call. These channels are configured according to the requirements. Continuous monitoring and keeping the support team up-to-date at all times is very important. This also saves tons of human hours as no one is required to continuously monitor computer screens. The tool does it for the team and notifies whenever something significant has happened in the environment.
  • Easy deployment: Prometheus can essentially monitor all your assets and provide you with relevant metrics in the form of dashboards. This is great as it is very easy to set up and is a single solution for tons of use cases.
  • Integrations are very powerful. You can integrate Prometheus with almost any available application and can also onboard new notification channels via webhooks. This gives the user power to configure the platform just as per your requirement.
  • Learning curve: is very limited. Any new user can master the tool in no time. Pre-built templates also help to get started and then can be customised according to the user requirements.
  • Customer Service: since this is an open-source tool, customer service is not that great. Generally, you get all answers to your problems in online forums, but in case you got stuck, nobody will assist you in a channelised manner. You will have to find the way out on your own, and it may become frustrating at times.
  • More metrics for dashboards shall be added per the application being monitored. Standards metrics will work in most cases but may not in specific applications. Therefore, customised metrics shall be created for some of the industry-standard niche applications.
  • Continous Monitoring
  • Reporting and Dashboards
  • Positive return on investment

Do you think Prometheus delivers good value for the price?

Yes

Are you happy with Prometheus's feature set?

Yes

Did Prometheus live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Prometheus go as expected?

Yes

Would you buy Prometheus again?

Yes

Prometheus is a monitoring application. In case you have tons of critical applications and databases running in your organisation, and you need to monitor them every second for a constant up-time, Prometheus might save your time. It is efficient, and built for monitoring and notifying in case something goes down. In case you do not have customer-facing applications and if they can undergo outages without affecting any other applications, then Prometheus may not fit best.