Proofpoint - An expensive option that works well.
November 06, 2019

Proofpoint - An expensive option that works well.

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Proofpoint Email Protection

Proofpoint Email Protection helps Advent stop both malware and non-malware threats, including imposter emails and Business Email Compromise (BEC) attempts.

This email filtering service has been good, and Proofpoint's uptime has been stellar in the 5 years we've utilized the product.

Pros

  • Highlights BEC attempts
  • Blocks malware

Cons

  • Granting access to Proofpoint's management console is a real pain in the butt.... You have to email support with the individual user names, emails and phone numbers, and then Proofpoint sends them a link for required user training, and access isn't granted until they've completed the training.
  • Has probably saved us from numerous malicious phishing attempts.
I belong to a few tech user boards, and compared to Mimecast, Proofpoint's uptime over the past year has been much better.
Sometimes emails with malicious links get through, and Proofpoint doesn't realize they're malicious until a few hours later. So now you have bad content already sitting in user mailboxes that wasn't previously blocked...

Proofpoint Email Protection Feature Ratings

Secure Email Gateway
7.1
Anti-malware
7
Customizability
7
Data Loss Protection
5
Threat Detection
7
Sandboxing
8
End-to-End Encryption
9
Management Tools
7

Comments

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