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Great push notifications platform for mid range technical ability
September 14, 2018

Great push notifications platform for mid range technical ability

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with PushCrew

Great, unless it's middle of the night on their side of the world.
We use it to engage with visitors on our sites periodically with jobs that match their location and keywords specified. We send a few jobs per day so they can pick ones they want to apply to. It is only used in this sense, and mainly by just myself. It's kind of set up as a set it and forget it thing now.
  • PushCrew does well with providing simple instructions to drop code into the site.
  • PushCrew helped quickly resolve issues with some settings that weren't exposed to my login.
  • I can tell they are based somewhere on the other side of the world, so when it's middle of the day here in the USA, they aren't always very responsive.
  • There have been a couple hiccups with billing issues that mainly stemmed from them not having an internal billing system, but had it outsourced to another company.
  • We have a very high margin on the business that is run through PushCrew, mainly because our users stick around for a long time and engage with our paid services through the alerts. Very good ROI
I can't think of anything else that I'd want to set, but there are a couple things that weren't exposed in their settings pages and I had to go through support to update.
It's really well suited for someone that doesn't want to manage all the heavy lifting of sending the notifications, but has enough technical expertise to send them through an API. It also helps when managing alerts that go out to every subscriber, as those are significantly easier through a platform. One API call and it sends it to everyone.