Item: Raken
Rating: 8
Author: Verified User

Use Cases and Deployment Scope

All of our superintendents use Raken for our daily reports. The reports are sent to our project clients and owner to ensure work is being completed properly and on time. Because it’s so simple to use, all our employees fill out the reports and get them sent in regularly. The photos and information prevent having to constantly go out to every job site. It saves us time and money.

Pros and Cons

Automation
Daily reports

Access to past projects for admin
How reports are exported

Return on Investment

Less need to travel to each job site.
Automated emailed reports to clients reduces the number of meetings/conversations about what is happening on the project.

Alternatives Considered

N/a

Support Rating

Anytime I have a question or issue, they respond promptly and help.

Key Insights

Do you think Raken delivers good value for the price?

Yes

Are you happy with Raken's feature set?

Yes

Did Raken live up to sales and marketing promises?

Yes

Did implementation of Raken go as expected?

Yes

Would you buy Raken again?

Yes

Likelihood to Recommend

Raken is well suited for when you have multiple smaller (~$1-3M) projects at one time and want to keep track of everything happening on site. Raken is good for projects up to about $5M or so. The simple interface makes it incredibly easy to use, but I see the simplicity being an issue for larger projects when you need more information.

Great product to automate daily reports

Overall Satisfaction with Raken