Real time info for construction industry.
January 14, 2020

Real time info for construction industry.

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Raken

TTI is currently using Raken in the field on two projects. We are still getting familiar with the program.

Pros

  • Meets the daily requirements of construction paperwork getting into the office.
  • Attachments of the safety paperwork.

Cons

  • The time card can't be downloaded.
  • Would like time card template. Unaware if there is a time card template within the system.
  • Positive impact - Time management with real time data.
  • Positive impact - Safety documentation issued and tracked.
Vista is TTI's accounting software program. It is extremely well suited for the construction projects.

Team, which is similar to Raken, is more advance however the program is also more expensive.
The customer service is excellent. They send webinar to watch and material to read to keep you informed.

Do you think Raken delivers good value for the price?

Yes

Are you happy with Raken's feature set?

Yes

Did Raken live up to sales and marketing promises?

Yes

Did implementation of Raken go as expected?

Yes

Would you buy Raken again?

Yes

The data is in real-time data. It allows us to transfer safety information to the home office, to subcontractors, and to the owner. Contractors get the subcontractor info in real-time.

Vista would be better suited for our accounting as it will download the payroll. Raken is not suitable/compatible with our software so payroll has to transfer data manually into the project management software.

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