Basics covered, not much else
July 02, 2018
Basics covered, not much else
Score 7 out of 10
Vetted Review
Verified User
Overall Satisfaction with GlobalMeet Collaboration
Currently, ReadyTalk is being used by the entire organization where I work (which is small, <20 FTEs). We use ReadyTalk for internal meetings when one or more of our employees is working offsite and we also use ReadyTalk for external meetings with clients and partners. While most meetings are audio-only, we also use the visual components from time to time for PPT presentations.
- The basic conference line functionality provided by ReadyTalk is useful to convene meetings with folks in different geographical areas. I like that I can provide them with the phone number and code, and anyone can join from various remote corners of the world.
- I like that you can set an automated reminder to go out to invitees in advance of calls.
- When the functionality is working, I like the integration with Google calendar.
- Anything above the basic functionality is not super intuitive. For instance, the web meetings are "clunky" and I don't like how the last slides that were uploaded remain in place from one meeting to the next unless you manually remove them.
- Their engineering team is also slow to address glitches in my experience. Currently, there is an ongoing issue with ReadyTalk integration with Google calendar. To me, this is a major advantage of ReadyTalk, and missing that functionality decreases usefulness.
- There is no way to send a meeting reminder to ALL invitees, it only goes out to registered invitees.
- Our team and partners are spread throughout different buildings in the same city, different cities, and different states. ReadyTalk allows us to collaborate despite not being in the same physical location.
- ReadyTalk allows us to record training sessions for review and dissemination.
- Unfortunately, ReadyTalk has also led to frustration and lost hours spent contacting support due to aforementioned cons, including non-working calendar integration functionality and non-intuitive meeting controls.
I was not involved in the decision to use ReadyTalk or the research that went into that decision, so I cannot speak knowledgeably on the pros and cons of alternative conferencing software solutions. I do know that other vendors in this space include WebEx, Zoom, and GoToMeeting.