E-Signatures & Data Collection Tool
February 28, 2019

E-Signatures & Data Collection Tool

Anonymous | TrustRadius Reviewer
Score 6 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with RealPage Portfolio Asset Management

Electronic signatures, lease generation, applications, and data collection/syndication. Once an applicant is screened and approved, making their lease is fast and easy! The system accounts for deregulated and regulated leases so there it minimizes leasing mistakes. Additionally, it syndicates the applicant information into our accounting system, Yardi.
  • E-signature collection
  • Data syndication
  • Report exports
  • Crashing: must be solved much quicker
  • Lease document updates
  • Time effective
  • User-friendly
  • We've become quite dependent on it, when something goes wrong, there's panic.
Adding a rider to a lease on one property or several properties can be a headache and support is not very responsive. You can always use the customizable rider option, but on many occasions that portion is needed for something else and it shouldn't be used instead of a rider which should be permanent. This is extremely frustrating when leases have to be made in a timely matter; however, this is a support issue rather than a software issue. A mobile app would be amazinggggg and/or a more user-friendly mobile web experience.
When it comes to collecting data for analysis RealPage does an excellent job thoroughly collecting everything we may need from the moment when a person is applying up until a lease is signed.