Red Hat Enterprise Linux (RHEL) to achieve higher service levels
Updated December 02, 2025

Red Hat Enterprise Linux (RHEL) to achieve higher service levels

Damian Carbonari | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Red Hat Enterprise Linux (RHEL)

[...] trusted on Red Hat Enterprise Linux (RHEL) as the main operating system to support the implementation of our core banking application. The entire platform, from the front-end where the services are exposed, to the backend where the core system runs, use Red Hat Enterprise Linux (RHEL) and Jboss EAP.The core banking was implemented with Transact from the [...] company.

Pros

  • stability
  • support from Red hat and the open source community
  • scalability

Cons

  • Releases changes. Although leapp has improved, there are still manual tasks to be done
  • Subscription management
  • we support up 5 million daily transactions
  • lower costs and higher service levels
[...] is reducing, costs, increasing productivity, and, most importantly, delivering a superior customer experience. Red Hat Enterprise Linux (RHEL) accomplished all these goals. We always focus on reduce complexity to gain productivity, and that's why Red Hat Enterprise Linux (RHEL) is important to us
We feel comfortable with any linux distribution. Sometimes the decision about using one or other linux distribution is related to the cost of subscriptions, level of criticity of the system, and support requirements. We always chose Red Hat Enterprise Linux (RHEL) Linux for critical applications that require fast support in case of an incident.

Do you think Red Hat Enterprise Linux (RHEL) delivers good value for the price?

Yes

Are you happy with Red Hat Enterprise Linux (RHEL)'s feature set?

Yes

Did Red Hat Enterprise Linux (RHEL) live up to sales and marketing promises?

Yes

Did implementation of Red Hat Enterprise Linux (RHEL) go as expected?

Yes

Would you buy Red Hat Enterprise Linux (RHEL) again?

Yes

I think Red Hat Enterprise Linux (RHEL) is compatible with any scenario where high availability, stability and performance is required with a reliable operating system. Also where open standards are required.
The only case where it would not be appropriate, would be when it is required to run an application that is not compatible with Red Hat Enterprise Linux (RHEL).

Red Hat Enterprise Linux (RHEL) Feature Ratings

Resource Allocation
9
File Management
10
Hardware Device Management
10
Software Application Management
9
System Update Frequency
9
Operating System Security
10

Using Red Hat Enterprise Linux (RHEL)

50 - In our instalation, Red Hat JBoss EAP 7 hosts the front-end and back-end components of the core banking system. It supports everyday operational functions such as handling customer requests, processing transactions, managing account data, and coordinating services between different internal applications. Its role is mainly to provide a stable runtime for these banking workloads.

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