Infinite scale at finite cost
November 20, 2021
Infinite scale at finite cost
Score 8 out of 10
Vetted Review
Verified User
Overall Satisfaction with Red Hat OpenShift on IBM Cloud
We started out as a corner use case for a specific development effort. A small application (net new) based on Microservices and container architecture and scale-out design. The application provides a self-service UI to actual paying external customers so the traffic can be in 100s of 1000s concurrent users checking their service status, accounts, and other data and metadata. The pilot went well and application and architecture based on Red Hat OpenShift on IBM Cloud with automation, orchestration, and almost infinite auto-scale serves as well.
- Provisioning, orchestration and resiliency
- Observability & monitoring
- Deep security, reduce mystery meat in container images
- Integration with existing CI/CD tools
- Central repository and versioning control
- Better API integration with a wider eco system
- CLI, UI and API could be better in terms of usability
- More security feature for east and west traffic, proxy and load balancing
- Our customer satisfaction and NPS score has had positive outcomes based on new architecture
- We are focused on business outcomes vs running the service and maintenance
- OpenShift on IBM Cloud has had a direct, positive impact on TCO, ROI, and payback period
- Our staff is more focused on higher-level business activities, i.e. acquiring & customer retention
- Azure Kubernetes Service (AKS), Amazon Elastic Container Service (Amazon ECS), Amazon Fargate, AWS Lambda, IBM Cloud Functions and Google Cloud Anthos Service Mesh
For our particular use case, Red Hat OpenShift on IBM Cloud was very cost-competitive. We already had RHEL, OpenShift, and Ansible skills that translated to the service. From a feature and function perspective, most solutions have a parity but being open source and less chance of vendor lock-in was a key factor as well.
Do you think Red Hat OpenShift on IBM Cloud delivers good value for the price?
Yes
Are you happy with Red Hat OpenShift on IBM Cloud's feature set?
Yes
Did Red Hat OpenShift on IBM Cloud live up to sales and marketing promises?
Yes
Did implementation of Red Hat OpenShift on IBM Cloud go as expected?
Yes
Would you buy Red Hat OpenShift on IBM Cloud again?
Yes
- IBM Cloud Virtual Servers
- IBM Cloud Container Registry
- IBM Cloud Auto Scaling
- IBM Cloud Object Storage
- IBM Cloud Managed Istio
- IBM API Connect
Better integration, use of existing skill sets, open-source and central support. Having one support contract gives us leverage for better economic outcomes. Bottom line is that we have improved customer satisfaction with self-service by providing all the key data metrics that matter to the customer. So far, our business objectives and imperatives have been met.