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Global WMS evaluation for high tech manufacturer
August 12, 2014

Global WMS evaluation for high tech manufacturer

Anonymous | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Software Version

Other

Modules Used

  • warehouse management
  • labor management

Overall Satisfaction with RedPrairie

RedPrairie WMS is one of the WMS solutions used in our global distribution centers. We completed a thorough evaluation of their solutions along with Manhattan Associates, SAP, and Oracle. We were looking for a solution that met the evolving needs for our global business units as well as give us flexibility in changing or consolidation of facilities or 3rd party logistics providers.
  • The core WMS has very strong capabilities for the high tech industry and use by 3rd party logistics providers.
  • The product is highly configurable and scalable for large complex operations.
  • There is a lot in the core product that can be used with consistent user experience. Other providers have multiple modules that have different user experiences.
  • A lot of third party logistics providers already use and are comfortable with Red Prairie WMS.
  • Their implementation team was unable to provide examples where they successfully executed large scale multi site global deployments. May require strong client team or 3rd party implementation firm to ensure successful deployment and results.
  • As of 3 years ago, their parcel shipping module was very new and unproven in marketplace.
  • As of 3 years ago, Red Prairie had limited offering in modules that complement the WMS such as trading partner management and distributed order management. If you truly just need warehouse management capabilities this might not matter. For us, this meant we would need to involve more solution providers or internal development to address supply chain initiatives.
  • Red Prairie is used by some of our logistics providers that are very positive about the system and able to support our business.
  • We did not select Red Prairie to be the standard solution to be used globally.
  • Manhattan Associates
RedPrairie was already in use in some of our sites and selection process was done many years ago.

In terms of core WMS functionality, these vendors were very close. Our users gave RedPrairie a slight edge and a little easier to use and configure.

We selected Manhattan due to superior implementation experience/process and broader supply chain software capabilities for distributed order management and trading partner management.
Once these systems get installed, it becomes hard to justify switching out for different provider. For facilities that are using RedPrairie, it's unlikely we would change in the near future and should be renewing.
Red Prairie WMS and labor management has the functionality needed to optimize a warehouse and could have lower initial and long term cost of ownership. During the selection process, you need to find examples where they've recently implemented companies like yours successfully. Also carefully evaluate and select your project team if you are depending on them for the implementation. If you need broader supply chain capabilities beyond the warehouse, carefully assess vendors capabilities and experience. There was a strong willingness to partner and build out solutions but that comes with a lot of risk to timeline, cost, and long term upgrade path.