Reputation will save you time managing your online reputation
November 10, 2021
Reputation will save you time managing your online reputation
Score 10 out of 10
Vetted Review
Verified User
Overall Satisfaction with Reputation
We use Reputation to manage our online reputation. It helps us monitor reviews on various sites and respond to them all from one place. It sends me notifications when there is a new review on our social media or through our own customer satisfaction surveys. I can go in and from one screen respond to any of those reviews with pre-saved templates or by typing my own response. We get 5-10 survey submissions or reviews a day and Reputation helps me save a ton of time responding to them. It also has reports so that I can view our overall reputation online.
- Allows you to respond to surveys and reviews from one place without having to log into different sites
- Sends you notifications each time there is a new survey or review
- Saves time in monitoring and responding to reviews
- Provides reports to view overall reputation online
- I wish you could respond to Yelp reviews on Reputation but I understand it's Yelp that won't let them integrate
- Monitoring reputation online
- Responding to reviews and surveys
- Sending surveys automatically after purchase
- Allows us to keep up to date with our online reputation
- Allows us to respond to customer concerns or compliments quicker
- Saves employee time in being able to respond easier
Do you think Reputation.com delivers good value for the price?
Yes
Are you happy with Reputation.com's feature set?
Yes
Did Reputation.com live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of Reputation.com go as expected?
Yes
Would you buy Reputation.com again?
Yes