Simple and Effective
November 19, 2015

Simple and Effective

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Review Trackers

Having used multiple social listening and online reputation services as a restaurant marketer, I've found Review Trackers to be one of the easiest and most effective tools around.
  • Review Trackers has helped us improve our business by listening and responding to guests in real time.
  • We can track multiple social media platforms and reply to guests directly from the platform.
  • The simple dashboard and custom reporting functions are a marketer's dream come true. User friendly and effective.
  • The product is only limited at this point by the lack of word clouds and semantics. However, I understand the Review Trackers team is currently working on this and look forward to seeing these features in the near future.
  • We've improved our overall operation and enhanced our guest relations program significantly since using Review Trackers.
I would highly recommend this cost effective and user friendly product to any marketer looking to gain more guest intelligence about their business.