Easy to use
September 06, 2023

Easy to use

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with RingEX

Used for voicemail messages. Suddenly, my PIN did not work; and RingEX tech support fixed the issue quickly.
  • Self-Management of my voicemail account preferences
  • Can reach customer service by phone
  • Can quickly save/delete voicemail messages
  • How to listen to voicemail messages from my cellphone is not an option when calling my phone number.
  • How to access FAQs
Very efficient tech support

Do you think RingEX delivers good value for the price?

Not sure

Are you happy with RingEX's feature set?

Yes

Did RingEX live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of RingEX go as expected?

I wasn't involved with the implementation phase

Would you buy RingEX again?

Yes

Well suited: Customer service Less suited: Instruction on how to listen to my voicemail messages from my cellphone is not an option when calling my work phone number.

RingEX Feature Ratings

Hosted PBX
10
Multi-level Interactive Voice Response (IVR)
10
User templates
Not Rated
Call reports
Not Rated
Answering rules
Not Rated
Call recording
Not Rated
Call park
Not Rated
Call screening
Not Rated
Message alerts
10
Video conferencing
Not Rated
Audio conferencing
9
Video screen sharing
Not Rated
Instant messaging
Not Rated
Not Rated
Mobile app for iOS
Not Rated