Overall Satisfaction with RingEX
Receiving customer service calls from external and internal clients. In ICT it helps us keep connected with other businesses within the organisation to troubleshoot ICT problems.
- Receiving large amount of customer calls with minimal interference
- Very response troubleshooting team at Ring central
- Platform that allows a seamless integration with our salesforce CRM solution
- Sometimes the connectivity with ring central and jabra hardware can be difficult
- Some of the settings can be hard to navigate for basic troubleshooting
- Some connections can lack a bit
- Cost effective due to its integration functionalities
- Keeping our customers happy with very seamless call management
- The reporting is amazing for identifying calls that would be troublesome for the organisation
Do you think RingEX delivers good value for the price?
Yes
Are you happy with RingEX's feature set?
Yes
Did RingEX live up to sales and marketing promises?
Yes
Did implementation of RingEX go as expected?
Yes
Would you buy RingEX again?
Yes