Item: Revenue.io
Rating: 9
Author: Siddarth Upadhya

Use Cases and Deployment Scope

RingDNA is used by all the salespeople in our department (inside sales). It helps to dial the numbers with ease and also gives us the option of using a local number, which at times helps in getting connected with prospects. Its call disposition feature is also an add-on benefit, it makes it easy to log the outcome of the call. The main problem it addresses is increasing the call numbers of sales reps without putting in extra effort.

Pros and Cons

Option of using a local number while dialing at specific location.
Helps to dial numbers automatically one by one once added to the list which helps save the precious time of the sales rep.

Call quality at times is a big issue.
Many a time the application freezes while using and needs to be restarted, which is a big issue.

Return on Investment

Increases the connectivity. In sales mores connectivity means more chances for conversions.
Helps get a hold of prospects who were hard to reach out to by using specific features.

Alternatives Considered

RingDNA

After evaluating many products we shortlisted RingDNA only. We switched over to RingDNA from our IPLC phone. And to date we are not regretting our purchase. They had features we were looking for as per our internal sales rep requirement. We shortlisted a few of them and started gathering more information and demos. In the end, we shortlisted RingDNA as it was the closest to our requirements.

Support Rating

It fulfills our requirements for what we were looking for among the products available in the market. They have given demos so well and address all of our issues very well. They also quoted the best price for what we had in mind. Overall, it helps us zero in on our search with all the requirements and budget in mind.

Key Insights

Do you think Revenue.io delivers good value for the price?

Yes

Are you happy with Revenue.io's feature set?

Yes

Did Revenue.io live up to sales and marketing promises?

Yes

Did implementation of Revenue.io go as expected?

Yes

Would you buy Revenue.io again?

Yes

Likelihood to Recommend

Its best suited when you're trying to reach some prospect where you have the option of using a local dial. It helps to increase connectivity. Another best feature is the option of using different numbers, you can choose your own desk number or RingDNA number and if a prospect calls back you will get a call back on your number which shows your calls/approach more legitimately. But again, at times its a con to reach someone by using local dial because the prospect might pick up the call and ask you where you are based out of and then it comes to your intelligence to handle it. So in short its a useful feature but one needs to know how to make correct use of it.

RingDNA is a worthy tool to have for all sales oriented companies.

Overall Satisfaction with RingDNA