Terrible choice, regret migrating from Sage 50 accounts
August 10, 2021

Terrible choice, regret migrating from Sage 50 accounts

Anonymous | TrustRadius Reviewer
Score 1 out of 10
Vetted Review
Verified User

Overall Satisfaction with Sage Business Cloud Accounting (formerly Sage One Accounting)

Used for our day to day accounts or purchase's and sales. management accounts etc
  • Nothing
  • Everything is long winded, no fast key options
  • Basic options not available, you can not change payment terms for debtors or creditors only option is 30 days and statements do not break it down into pay periods
  • editing anything whether reconciled or not is painful
  • When data was carried over from Sage 50 accounts it was the basic info, all 490 customers accounts needed individually opening and statement preferences confirming, payment terms agreeing etc etc - no quick way to do all at once
  • Some nom codes have changed and some you are no longer able to use in Bank accounts purchases / sales etc. Some no-longer exist. this makes management accounts using the profit and lose data a nightmare
  • no favourites options for debtor / creditors lists and reports as there is only 1 option for all
  • negative impact includes customers not understanding their statements
  • negative impact includes nothing Worthing the same and over an hour wait time everytime you call
no comparison, two very different websites and used in two very different ways

Do you think Sage Business Cloud Accounting delivers good value for the price?

No

Are you happy with Sage Business Cloud Accounting's feature set?

No

Did Sage Business Cloud Accounting live up to sales and marketing promises?

No

Did implementation of Sage Business Cloud Accounting go as expected?

No

Would you buy Sage Business Cloud Accounting again?

No

Terrible overall
support was a 30 minute call and then everytime you need help you have over a hour wait time
This is probably suitable for anyone who is using a accounting package for the first time and only needs the basic requirements. It is definitely not suitable for anyone migrating over from Sage 50 Accounts as it doesn't do a fraction of what you could do before. The website is slow and looks like it was built for a child. It has caused no end of issues and wasted hours of time having to re-set everything up if it allows, as I said it it the most basic accounts package I have ever seen or used.

Sage Business Cloud Accounting Feature Ratings

Accounts payable
1
Accounts receivable
1
Cash management
1
Bank reconciliation
2
Expense management
Not Rated
Time tracking
Not Rated
Fixed asset management
1
Multi-currency support
Not Rated
Multi-division support
Not Rated
Regulations compliance
Not Rated
Electronic tax filing
2
Self-service portal
Not Rated
Global Financial Support
Not Rated
Primary and Secondary Ledgers
Not Rated
Intercompany Accounting
Not Rated
Localizations
Not Rated
Journals and Reconciliations
2
Enterprise Accounting
Not Rated
Configurable Accounting
Not Rated
Centralized Rules Framework
Not Rated
Standardized Processes
Not Rated
Inventory tracking
Not Rated
Automatic reordering
Not Rated
Location management
Not Rated
Manufacturing module
Not Rated
Pricing
Not Rated
Order entry
Not Rated
Credit card processing
Not Rated
Cost of goods sold
Not Rated
Order Orchestration
Not Rated
End-to-end order visibility
Not Rated
Order exception Resolution
Not Rated
Pay calculation
2
Benefit plan administration
Not Rated
Direct deposit files
Not Rated
Salary revision and increment management
Not Rated
Reimbursement management
Not Rated
Dashboards
Not Rated
Standard reports
1
Custom reports
1
Not Rated
API for custom integration
Not Rated
Plug-ins
Not Rated
Not Rated
Role-based user permissions
Not Rated
Single sign-on capability
Not Rated