DON'T DO IT!
February 25, 2022

DON'T DO IT!

Roxy Barker | TrustRadius Reviewer
Score 1 out of 10
Vetted Review
Verified User

Overall Satisfaction with Sage Business Cloud Accounting (formerly Sage One Accounting)

I do not like Sage Business Cloud Accounting. I was assured it would be better than Quickbooks but it is clearly worse. I will be switching to another system within the next two months. I've heard really good things about Zero. I am switching to an industry-specific system otherwise I'd go back to QuickBooks or test out Zero.
  • They take your money well
  • They transfer you around to different departments well when you call them
  • They make your life difficult well
  • The bank transaction reconciliations are terrible if you have to split payments to multiple clients. Often times work will just disappear halfway through the split
  • Telephonic user assistance. I have received conflicting info from service reps.
  • I prefer the way Quickbooks platform is set up
  • more work
  • not easy to use
  • DO NOT SWITCH

Do you think Sage Accounting delivers good value for the price?

No

Are you happy with Sage Accounting's feature set?

No

Did Sage Accounting live up to sales and marketing promises?

No

Did implementation of Sage Accounting go as expected?

No

Would you buy Sage Accounting again?

No

It's annoying to use
It's good if you want to watch videos and try search for ages for the info you need. If you call them you will be transferred around for ages. When you get a hold of someone they will give you the wrong advise. When you call back later to try sort it out the new service rep will tell you something else.

Sage Accounting Feature Ratings

Accounts payable
5
Accounts receivable
3
Cash management
1
Bank reconciliation
1
Expense management
Not Rated
Time tracking
Not Rated
Fixed asset management
3
Multi-currency support
Not Rated
Multi-division support
1
Regulations compliance
Not Rated
Electronic tax filing
Not Rated
Self-service portal
Not Rated
Global Financial Support
Not Rated
Primary and Secondary Ledgers
Not Rated
Intercompany Accounting
Not Rated
Localizations
Not Rated
Journals and Reconciliations
1
Enterprise Accounting
Not Rated
Configurable Accounting
Not Rated
Centralized Rules Framework
Not Rated
Standardized Processes
Not Rated
Inventory tracking
Not Rated
Automatic reordering
Not Rated
Location management
Not Rated
Manufacturing module
Not Rated
Pricing
Not Rated
Order entry
Not Rated
Credit card processing
Not Rated
Cost of goods sold
Not Rated
Order Orchestration
Not Rated
End-to-end order visibility
Not Rated
Order exception Resolution
Not Rated
Pay calculation
Not Rated
Benefit plan administration
Not Rated
Direct deposit files
Not Rated
Salary revision and increment management
Not Rated
Reimbursement management
Not Rated
Dashboards
Not Rated
Standard reports
Not Rated
Custom reports
Not Rated
Not Rated
API for custom integration
Not Rated
Plug-ins
Not Rated
Role-based user permissions
1
Single sign-on capability
Not Rated