Why to and Why Not to Use SailPoint
November 04, 2022

Why to and Why Not to Use SailPoint

Jayesh Bhavsar | TrustRadius Reviewer
Score 9 out of 10
Vetted Review

Overall Satisfaction with SailPoint Identity Platform

SailPoint IIQ is used for identity governance and to understand who has access to what and whether that access should be granted or not. We also use it for access to recertification automation which provides a complete report of who has what access in the organization at the press of a button. We are able to automate the entire process of joiners, movers, leavers and the provisioning and de-provisioning of identities. When someone joins any organization, all their roles and access are provided at the click of a button. When they move from one department to the other, the accesses which are not required are revoked, and the ones which are necessary are provisioned. SailPoint offers complete automation of the lifecycle of any user. We are able to offer on-prem on cloud-based deployments, depending on our customer's requirements.
  • Identity Governance
  • Access Reviews (Certification)
  • Audit and Compliance
  • Risk and Policies
  • SOD Policies
  • More Out of the Box Connectors
  • Support for Customizations
  • Improved UI
  • JML
  • RBAC
  • Certification

Do you think SailPoint Identity Platform delivers good value for the price?

Yes

Are you happy with SailPoint Identity Platform's feature set?

Yes

Did SailPoint Identity Platform live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of SailPoint Identity Platform go as expected?

Yes

Would you buy SailPoint Identity Platform again?

Yes

Employee lifecycle, join, move, certify and leave, as well as self-service for access and password management are suitable cases.

SailPoint Identity Platform Feature Ratings

ID-Management Access Control
8
ID Management Single-Sign On (SSO)
8
Multi-Factor Authentication
8
Password Management
8
Account Provisioning and De-provisioning
8
ID Management Workflow Automation
8
ID Risk Management
8

Using SailPoint Identity Platform

20 - Requirement Gathering, Development, Implementation, Integration, Support and Operations.
10 - IAM Background, Troubleshooting Skills, and Java
  • Application Owner Reviews
  • Integrating PAM Module

Evaluating SailPoint Identity Platform and Competitors

  • Product Features
  • Product Usability
  • Product Reputation
Re-assess the requirement.

SailPoint Identity Platform Implementation

Implementation was done correctly and all the requirements were met.
Yes - Phase 1, 2 and three. Starting with basic functionality to advanced ones.
Change management was a big part of the implementation and was well-handled

SailPoint Identity Platform Support

Support for Customizations is very limited.
ProsCons
Good followup
Knowledgeable team
Kept well informed
Quick Initial Response
Difficult to get immediate help
Many a time SailPoint Support has gone the extra mile and helped in addressing the issue faster.

Using SailPoint Identity Platform

Overall usablity is excellent. The product is capable of performing all the expected tasks for a IAM solution.
ProsCons
Like to use
Relatively simple
Easy to use
Well integrated
Consistent
Quick to learn
Convenient
Feel confident using
Familiar
None
  • RBAC
  • Request Access
  • Access Reviews
  • JML Automation
  • Customization