Sales Performance Management solutions from SAP SuccessFactors review
October 09, 2025

Sales Performance Management solutions from SAP SuccessFactors review

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Modules Used

  • SAP SuccessFactors Incentive Compensation Management

Overall Satisfaction with Sales Performance Management solutions from SAP SuccessFactors

We use the Incentive Management module with Workflow. Currently on the Oracle platform but will be migrating to Hana platform. We utilize this for sales incentive processing and reporting

Pros

  • Easy to configure plans and fast plan launches for stakeholders
  • Easy configuration for dashboard reporting
  • Easy and simple UI experience for admins and stakeholders

Cons

  • Limitation of dashboard widgets on Oracle however this might change on the Hana platform
  • Some workspaces that do not have ease of upload and versioning
  • Currency ( global currency ) payment not easily to view and when download to csv template does not appear
  • Reporting with currency values when download to excel with symbols does not allow sum of value easily since it will appear as text columns
  • Ability to integrate new channels easily with deployment time ranging from 3 weeks to 2 months depending on complexity
Simple to use for admins and to solve for complex rules. Not perfect 10 as hierarchy management error management needs to be a little more descriptive when uploading using the UI
Provides the ability to launch incentive plans for new channels faster and shorter processing cycles
Have been using it since 2005

Do you think Sales Performance Management solutions from SAP SuccessFactors delivers good value for the price?

Yes

Are you happy with Sales Performance Management solutions from SAP SuccessFactors's feature set?

Yes

Did Sales Performance Management solutions from SAP SuccessFactors live up to sales and marketing promises?

Yes

Did implementation of Sales Performance Management solutions from SAP SuccessFactors go as expected?

Yes

Would you buy Sales Performance Management solutions from SAP SuccessFactors again?

Yes

One-stop shop tool for sales team members to access plan documents, dashboard reporting for sales incentive payments and dispute management. The dispute management tool and workspace is a little clunky on the Oracle platform. it does not allow for disputes to be pushed back and forth from creator to responder easily. Information in the Comments field when downloaded to csv file from the interface does not contain Comments field. This is where some unique identifiers are captured in the ticket and not having it available when downloaded does not allow us to analyze the tickets. Unsure if Embedded Analytics Admin allows the disputes to be analyzed using the Comments section and contains like

Sales Performance Management solutions from SAP SuccessFactors Feature Ratings

Sales ICM
8.8
Sales compensation plan creation
10
Complex sales crediting
10
Sales compensation process automation
10
Incentive auditing/regulation compliance
8
Sales compensation dashboards & forecasting
8
Incentive modeling
6
Agile incentive strategy
10
ICM mobile visibility
8
Sales Gamification ()
Not Rated
Analytics and Reporting
7.5
Personalized dashboards
8
Color-coded scorecards
Not Rated
KPIs
Not Rated
Key Performance Indicator setting
Not Rated
Benchmarking with external data
Not Rated
Pipeline Analytics
7

Comments

More Reviews of Sales Performance Management solutions from SAP SuccessFactors

  1. Home
  2. Sales Performance Management Software
  3. Sales Performance Management solutions from SAP SuccessFactors Reviews
  4. User Review of Sales Performance Management solutions from SAP SuccessFactors