Another great Salesforce hit
November 26, 2018

Another great Salesforce hit

Anonymous | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Overall Satisfaction with Salesforce Analytics Cloud

At our marketing firm we are using several Salesforce products like the Marketing Cloud and Sales cloud. We needed a solution to allow us access to the myriad of data in a mobile friendly way and provide us insights into our key business performance indicators. Choosing Salesforce Analytics Cloud was a no-brainer in that regard. It is used company-wide to access data regarding our marketing clients as well as financial performance.
  • With native integration to the Sales and Marketing clouds, the data exploration and predictive trends become way easier to manage and access.
  • The mobile first design and pre-built dashboards allow the access of data securely from any device.
  • With the power of Einstein discovery we are able to receive contextual answers and recommendations regarding our performance.
  • In our implementation we did not see any major drawbacks in the product. However, the data loading aspect into the software seemed fairly error prone. Once again that might have been an artifact of some incorrect data mapping at our end as well.
I think it's an excellent add-on to the Salesforce suite of online cloud applications.

Tableau CRM Feature Ratings

Pixel Perfect reports
7
Customizable dashboards
8
Report Formatting Templates
8
Drill-down analysis
8
Formatting capabilities
8
Integration with R or other statistical packages
7
Report sharing and collaboration
8
Publish to Web
8
Publish to PDF
7
Report Versioning
7
Report Delivery Scheduling
8
Delivery to Remote Servers
7
Pre-built visualization formats (heatmaps, scatter plots etc.)
8
Location Analytics / Geographic Visualization
8
Predictive Analytics
7
Multi-User Support (named login)
8
Role-Based Security Model
7
Multiple Access Permission Levels (Create, Read, Delete)
7
Single Sign-On (SSO)
7
Responsive Design for Web Access
7
Mobile Application
7
Dashboard / Report / Visualization Interactivity on Mobile
7
REST API
7
Javascript API
7
iFrames
8
Java API
7
Themeable User Interface (UI)
7
Customizable Platform (Open Source)
7