App Cloud Pros and Cons
April 02, 2018

App Cloud Pros and Cons

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Salesforce Lightning Platform

We are using it to create customized solutions inside the Salesforce CRM to address business processes that were being handled poorly, through emails back and forth. The platform is very easy and intuitive, so it doesn't take weeks to create an app. As a matter of fact, a simple app can be built and deployed in a few minutes.
  • No coding experience required
  • Intuitive
  • Salesforce "look and feel"
  • Easy to deploy
  • For the creation of simple apps the number of fields that can be created is limited
  • No possibility to create text-free fields with unlimite characters
  • Layout necessarily has to be according the Salesforce standards
  • It allowed our firm to automatize a business process that involved three departments (Sales, Design Team and Engineer). Before using the app, Sales people used to send proposal requests to Design team without passing through a validation system with the Engineers. Using the platform, an app was build, with all the fields necessary for Design team to have enough info to build a proposal. A validation field that can only be checked by Engineers was created in order to avoid Sales people to ask for proposal to Design team without prior authorization from Engineers. This decreased the "time to proposal" in several weeks and avoided lots of emails back an forth, with the risk of loss of informations.
The most obvious alternative would have been to create a software using Visual Studio, with all the costs and compatibility issues that could have arisen throughout the process. Of course there are many others IDEs that could have been used, but in the end of the day it would always be necessary to hire a software company to build a solution, which would have significative costs and risks.
It is highly appropriate to address business processes that are not being handled in an automatized way. Once the process and the necessary fields are mapped, it is very easy to build and deploy the application.

It is not appropriate for very sophisticated business needs that need a tailor made solutions. Also, keep in mind that in order to use the app, you will need to acquire a Salesforce license for each user.

Salesforce Lightning Platform Feature Ratings

Ease of building user interfaces
10
Scalability
10
Platform management overhead
Not Rated
Workflow engine capability
9
Platform access control
9
Services-enabled integration
9
Development environment creation
8
Development environment replication
10
Issue monitoring and notification
Not Rated
Upgrades and platform fixes
10