TrustRadius
LinkedIn Sales Navigator is a sales intelligence software solution offered by LinkedIn.https://media.trustradius.com/product-logos/M3/ue/NMPTR0THUZSK.jpegAn awesome sales toolWe have used Linkedin normal, Linkedin Premium & Linkedin Sales Navigator up until now and feel that Sales Navigator is the best to date. Before this, we were using Linkedin Premium. Sales Navigator is mainly used by the sales team as of now. With LinkedIn Premium, we as a sales team were facing some problems like a limited number of searches. Secondly, Sales Navigator helped us with the creation of lists for our prospects and the best part is the regular notifications.,Creating lists - It really helps in creating lists for accounts and leads which helps us with setting a database for reaching our clients. Regular notifications - Once the user has created a list according to criteria, Sales Navigator starts giving regular updates, such as a lead has changed companies or has got a raise or changed their profile, etc. It helps the user to send a response, like congratulating them, etc. Inmails - Inmails are one of the best ways to communicate through Linkedin. Linkedin usually gives 20 - 30 inmails monthly and if there are any leftover inmails they are added next month. Dashboard - It gives user an access to the dashboard who can take out weekly reports which gives number of inmails, messages, and other stats.,At the price point, the number of available inmails should be increased. Some profiles are not revealed and for that, 25 credits are given which are a bit less for our monthly quota.,9,Positive - Overall Sales processes and targeting will definitely increase which will have a positive impact on ROI. Negative - The cost of the product is expensive. Small organizations might not be able to afford it. The interface is just awesome and easy to use. No training is required. Creating lists is easy and that helps a lot.,LinkedIn Lead Accelerator,We mainly take out reports for users - Inmails & messages sent for the week. That helps us to track the performance of the users. As a user, we take out the reports for our hot prospects, whether they have changed the job, got a raise or changed their profile. Then the user sends an email according to the prospects.,Zoomin, NetSuite CRM+, Salesforce Analytics CloudLI Sales Navigator: Yay with a little NayLinkedin Sales Navigator is highly used for lead generation. We are a sales driven company so it is useful to have access to hiring managers and decision makers. It provides organizational breakdowns.,It is very user friendly and easy to navigate through. Data is typically current and accurate.,Having access to more contact information would be helpful. Being able to export information and organize accordingly.,7,In a sales-driven company, any lead generation is a positive impact. I have definitely been able to identify some vital contacts through LI.,Data.com, InsideView and ZoomInfo,I don't utilize the reports/list generation option through LI.,ZoomInfo, InsideView, Data.comIt’s Alright For What It IsLinkedIn Sales Navigator is being used by my department. We use it for business development. It really helps us understand better the people we want to be targeting when going after an account. It’s helpful, but oftentimes clunky to work through.,Finding particular roles for contacting. Giving some accurate insights into company size and scope. Reporting accurate personnel in a company.,Better integration with LinkedIn. Would be nice to exclude people who aren’t in the company. Better search capabilities.,7,Allows us to target the right people. Often we don’t know who the right person to target is, because roles on LinkedIn aren’t always true/accurate. Gives us good info on company size and the scope of work.,ZoomInfo,No reports are really generated. Mostly we're finding contacts as needed (and companies).,Outreach, Salesforce App Cloud, Zoom Video WebinarGreat prospecting tool for B2B CompaniesLinkedIn Sales Navigator is used as a prospecting tool in our organization by our sales development reps and also our marketing team. LinkedIn Sales Navigator is a super powerful tool to help prospect B2B leads from different companies across the world.,Built on top of LinkedIn - #1 Platform for Professional Networking Filtering Options are fantastic and robust Love the ability to save lead or account views,The platform takes a while to load the filters. Lack of integrations with other sales applications.,9,Helps directly in bringing leads and prospecting.,ZoomInfo,Slack, Asana, Evernote, Airtable, ZapierA must have for revenue organizationsLinkedIn Sales Navigator is being used almost solely by the revenue organization. It is assisting sellers in getting as much knowledge about prospects as possible so that outreach will be relevant. It also assists sellers in creating lead lists for specific organizations and tp know when they should be reaching out at the announcement of significant company or professional news.,Creating multiple lead lists Deeper insights into contacts Better understanding how you are connected and who can make proper introductions,Would be great if a person's contact was listed via an API extension as a more comprehensive look at the contact Ability to filter the kind of notification emails or toggle by level of importance would be ideal so you don't feel like your inbox is flooded with unnecessary information,8,The negative impact is having too many licenses out and people aren't trained on how to use it properly. It has been overall positive on business since leads and outreach can be more targeted and accurate based on the up-to-date accuracy of someone's profile. Yields to better opens for cold outreach due to relevancy of the contacts with the messaging put forth by my org.,Clearbit,I do not generate any reports in LinkedIn since I did not think that was something I could do. I imagine pulling reports on leads lists or recommended by industry would be helpful in highlighting the ideal people to reach out to or have sellers and marketing teams focus their cold outreach.,Clearbit, Yesware, DocuSign,Best tool for prospecting and researchBeing into Sales for the last couple of years, I use Sales Navigator on a daily basis to find relevant information about a prospect. Navigator provides a lot of information about the company and the leads. One can save the accounts and leads to follow up with them and track their activity. The in-mail is also nice when you do not have the email ID of such a lead you can directly send in-mails to them. It saves time to do the prospecting and provides the best and most accurate information.,Can save leads and accounts to prospect. Provide the best and most accurate information about leads and accounts. Allows you to send in-mails to the prospect. Easy to connect on LinkedIn. The best tool for prospecting and sales.,A bit expensive. Does not provide easy integration with other tools Exporting contacts in bulk is not possible,9,Getting qualified data. Getting better insights into leads.,DiscoverOrg,DiscoverOrgLinkedIn Sales Navigator great for selling to industries that rely on LinkedInOur sales team at a popular internet software company uses LinkedIn Sales Navigator to connect with leads and prospects during the early stages of the funnel, as well as during the buying process itself. Some of our customers prefer using LinkedIn to communicate during the buying process before their procurement teams get involved, so it is a helpful tool to both meet customers where they are, and learn more about them.,Plugs into our email (Gmail) to find prospects' LinkedIn profiles based on their email address Helps us use the right contact information because it's (usually) updated on their LinkedIn page Help me find leads that fit specific criteria Helps me keep in contact with leads during the discovery phase,You have to really know how to use it well. If you're not a good social salesperson, stick to other methods. Only good for industries where people heavily rely on LinkedIn,7,Decreases amount of time to prospect. The data is more up to date than data we've previously bought. Easier to reach prospects and leads once you have their contact information. Decreased the amount of time it takes for them to respond because you're meeting them where they are.,,We run reports on prospects in the industry we're trying to reach. Yes they meet the purpose of generating accurate contacts for us.,Salesforce for Higher Ed, LinkedIn Learning (Lynda.com), SlackLinkedIn Sales Navigator ReviewWe use LinkedIn Sales Navigator in conjunction with other solutions that provide contact info (email and phone). The contact info solution is often out of date, so we confirm in Sales Navigator they are still in the current position. Upwards of 80% of the people we target are in Sales Navigator. We try to connect with targets, but not to sell, just so we show up in their feed as we post relevant information to them.,Brand awareness - don't just SELL people all the time, connect and share posts, comment, PROVIDE VALUE. And not just your company's brand, YOUR BRAND. Company and Lead search by region or vertical. Contacts that change jobs/companies. It's priceless to get a notification of a job change from someone who was using you and may now bring you into their new company.,Wildcard searches, rather than exact matches. Search size may be limited, too many "previous companies" and you won't be able to save. Maybe add a "last active" date?,9,The search/filter pays for itself many times over.,ZoomInfo and RainKing (acquired by DiscoverOrg),Just search alerts.,Engagio, SalesLoft, VidyardIf you're looking for your target market look no further!We currently employ the use of LinkedIn Sales Navigator at KeyedIn for the purpose of defining targets and understanding the company and contacts. It can be difficult to have reliable data so we use Sales Navigator as a tool to double check. The tool is mostly being used within the Marketing and Sales departments to help identify those targets. I highly recommend this.,If you're unclear who to target within an organization this product can help. It also helps in knowing the industries that exist and who your target audience is.,It would be nice to have better integration from SF with other tools. We often have skewed data since we use two search tools. Discover.org and Sales Navigator. Sometimes the data doesn't always match, and not by a few numbers, but by the thousands occasionally. I'd like to be able to export and import contacts more easily and start drip campaigns to reach out.,8,Because we can better identify targets this has allowed us to be more effective. Time is our most valuable resource and by knowing which industries to target we've been able to better use our time. This tool brings value from the fact that you can verify information and contacts. If you've been wondering how to have a more targeted approach whether its industries, companies size or business partners look no further.,DiscoverOrg, RainKing (acquired by DiscoverOrg) and ZoomInfo,I wouldn't say we specifically use LinkedIn Sales Navigator to help generate formal reports, however, they do greatly influence the reports we do create. These can help us understand company statistics like what is the employee count, the headquarters, the industry, etc.... Without these reports, it would be very difficult for us to continue analyzing our marketing efforts and furthering our impact on the industries we hope to reach. As I've mentioned, really understanding our target market is the greatest benefit.,DiscoverOrg, Outreach, Salesforce App Cloud, ConnectAndSellThe Ultimate Lead Generation ToolWe are using LinkedIn Navigator at our company to help facilitate new B2B relationships and leads. Currently, our business development division and franchise financing division, along with a handful of senior managers, use the platform on a daily basis. Since we started using LinkedIn Navigator, we have been able to connect with senior-level managers and decision-makers at a large number of companies we want to work with. It has helped us find and connect with these individuals faster, which eliminates time wasting.,LinkedIn Sales Navigator takes the guesswork out of contacting potential lead sources. Rather than spending an exorbitant amount of time and energy trying to find the right people you wish to connect with, it lets you drill down and find contacts on a granular level. LinkedIn Sales Navigator has add-ons that we pay for, and they are well worth the cost. We are now able to send more LinkedIn InMails each month, and we get a higher response rate from recipients. We use Salesforce, and LinkedIn Sales Navigator saves leads and contacts into this platform with a simple click. There is no need to enter information multiple times, which is a real time saver.,The only thing that I would recommend is to have a more robust and in-depth training session. Many of our employees who use LinkedIn Sales Navigator are social media savvy, but they still need assistance and ask lots of questions. An increase in the number of InMails each month would be a great addition. LinkedIn Sales Navigator allows us to connect with far more leads and contacts than with the free version of LinkedIn, and we sometimes have to wait to send InMails which lengthens the sales cycle. PointDrive Presentations are an excellent means of promoting our brand, but they can be difficult to 'build' and create. Features such as royalty-free images and recommended copywriting would be a real help.,10,Thanks to LinkedIn Sales Navigator, we have landed half a dozen new accounts/B2B relationships that warrant using it. These relationships started on LinkedIn, and were accelerated with InMails and PointDrive presentations. Another positive impact that LinkedIn Sales Navigator has had on our company is brand-building. , our PointDrive presentations are being viewed/shared, and our company is gaining new followers on our corporate LinkedIn page. Time-saving and efficiency are two key benefits of using LinkedIn Sales Navigator. The individuals who use it at our company are amazed at how fast they can locate people they need to connect with. Prior to using LinkedIn Sales Navigator, they had to literally use 3 or 4 platforms, plus conduct online searches.,ZoomInfo,I generate weekly reports for our CEO and our management team that show our LinkedIn Sales Navigator 'leaderboard.' Simply put, they want to know who is using LinkedIn Sales Navigator the most, and maximizing its benefits. In the rare event that someone isn't using it as expected, they are 'relegated' to the free version of LinkedIn, and we replace them with someone else. The reports have far more information than I need, or that our CEO and management team need, so they are great.,Monitor Backlinks, Moz, SimilarWeb PRO, Adobe Illustrator CC, Google Analytics, Facebook for Business, Twitter AdsA must software for Sales peopleWe are using LinkedIn Sales Navigator for the last 2 years. The Filters, results, UX, UI are outstanding for users. It helped us in generating many highly qualified leads for particular geo, segment, industry, etc. I must say LinkedIn Sales Navigator is a must use software for every sales guy, especially in the IT industry.,Filters provided with Sales Navigators allows you to narrow down your search results. Easy to understand UI, UX helps you save time. Essential for business networking. Allows you to send InMails especially to those who are not connected to you. You can appreciate someone through LinkedIn for their good work, position appraisal,LinkedIn and LinkedIn Sales Navigator should be accessible from the same application. Should provide a greater number of InMails. It would be beneficial if you could see if your message has been read by someone or not.,10,Qualification leads are highly important and Sales Navigators helped us a lot. Another positive one is regular updates from your prospects what they are doing and what their company is doing. No as such a negative impact.,ZoomInfo and XING Events,I use to generate prospects activity and my own activity reports. Like how many in emails I have sent in a month, how many new connections have been added to my network, relevancy of those connections to my profession. Also, I can any time download my profile as a very presentable resume, which no other platform does for you.,ZoomInfo, XING EventsLinkedin Sales Navigator by an Enterprise BDRGreat tool for sales outreach and prospecting! It is used by our entire sales team to prospect and research accounts. Really a key place to understand which prospects to reach out to at an account and also research those prospects. I would say I couldn't live without Linkedin Sales Navigator!,Understanding prospects at an Account Understanding different business units under an account Researching prospects and the roles they perform,Doesn't allow you to see the social side of Linkedin Messaging between LI and LI Sales Nav can be confusing Learning how to drill down into accounts can take some time.,10,100% increase in # of prospects Drastic improvement in targeting. More efficient use of time spent doing outreach.,,Outreach, Bizible, Salesforce LightningLinkedIn Sales Navigator User ReviewWe are currently using LinkedIn Sales Navigator in my organization to reach out to whitespace prospects to try to connect and ultimately gain the interest in the prospect for a meeting with our sales team. It is used to solve the problem of non-responses to emails and calls from our sales team. Currently it is used mostly by our sales development reps.,I really like that you are able to find prospects easily and save them as contacts so you can come back to them later on. Sales Navigator works with other marketing tools like Outreach so I can connect with prospects directly though the Outreach app while using Sales Navigator. I have been able to set around 5-6 meetings though Sales Navigator when no other form of communication was working to connect with prospects. Since the message goes to them directly it eliminates the gatekeepers in many instances.,With my current company I only have a limited amount of inMails that I can send per month (50) which limits my use of the product. I wish that I was able to have unlimited to get the full functionality. One complaint I have about targeting specific types of prospects is that when you do narrow the list within a company sometimes unrelated prospects still come up in the search and you have to weed through them. I wish that regular linkedIn and Sales Navigator could be linked together at least message wise so that you didn't have to remember if you sent a prospect a message through Navigator or just from being a contact.,9,It is used by almost every one of our SDRs currently, so we are getting well worth the amount of meetings for the price we are paying. We currently are buying more licenses because the product works so well. SDRs that don't have access are getting fewer meetings and have a hard time meeting their quotas. When not all of the SDRs were using the product, we got licenses taken away since the solution was expensive, but luckily utilization is at an all time high right now.,DiscoverOrg,I do not use these features really for my organization. I'm not sure if these tools are available for me to use with my company.,DiscoverOrg, ZoomInfo, OutreachThe integration king!Our whole sales organization has access to LinkedIn Sales Navigator. We primarily use it for searching, sorting, and extracting target prospects to move into our CRM for prospecting. It's also used to find information about certain prospects and companies that we are working with. It integrates nicely into our CRM.,Quality information about prospects. Builds lists well. Integrates with Salesforce nicely.,Needs the ability to export into CSV. If it had the ability to find contact information too that would be great. Some times it just stops working altogether for no reason.,10,Efficient prospect finding. More quality conversations because of the information. Seamless integration to save time.,ZoomInfo and DiscoverOrg,I don't generate reports.,ZoomInfo, DiscoverOrgPros and Cons of LinkedIn Sales NavigatorIn my prior role, I used Sales Navigator to research companies, contacts, and to reach out to those contacts with direct messages. It was not used across the organization at the time; I was the only one using it. It served as a mechanism for lead generation by providing accurate and mostly up-to-date information on contacts. It enabled me to reach out directly to contacts to start conversations, or to seek out introductions from my contacts to those I wanted to meet.,The contact information is generally up-to-date, as it's produced by the individuals themselves. This beats out other sources of data that are generally 30% obsolete. The ability to directly message individuals is helpful. What's more, there's an ability to include multiple people on a message, leading to introductions being offered or made. The result is a higher response rate because of the referral capability. Sorting by industry, title, geography and other characteristics really makes it a helpful database.,Some databases do significant research to pull in large org charts. SN depends on the individuals to put in their own data, so if they don't, it's not there. There seem to be regular changes to access to various forms of data, which is frustrating. By "regular," I mean annual. While this may be standard practice elsewhere, I'd prefer just knowing what I will and won't have access to at various tiers for more than a year. This isn't a knock on the functionality, but I'm starting to get too many messages on SN from people trying to prospect me. It's a "too popular to be valuable" issue now; so many people are trying to prospect on there that those they're seeking out may be fleeing SN.,6,In my last business, it enabled me to quickly target high value prospects and reach out to them. It led to enough success that I used it regularly. It also offers and (I took advantage of) the ability to seek out introductions. This led to a large number of prospect conversations and some sales. In my current business, we used it to beta test heavy outbound email campaigns, which it proved out because of the accuracy of the data.,DiscoverOrg,The reports I generated were lists based on industry, title, company size, and geography. We created these to reach out to potential prospects via email campaigns. They were very helpful in proving out a new sales model.,Act-On Software, DiscoverOrg, SalesLoftThe Largest and Most Up-To-Date Data for Enterprise ProspectsOur team of business development directors uses LinkedIn Sales Navigator primarily to identify right fit prospects within target organizations to implement into our clients' sales communication programs. Secondarily, we use the platform to research prospects to identify talking points to use in these programs.,LinkedIn Sales Navigator has an unparalleled database of decision-makers at enterprise companies. LinkedIn Sales Navigator's search features allow our sales team to quickly find the right prospects at the right companies. LinkedIn Sales Navigator is a great tool to uncover insights about target companies and prospects.,For enterprise target prospects, we do not receive high response rates when using LinkedIn Sales Navigator to communicate through InMail. I would like to see better alert functionality whereby we could be notified when key stakeholders come/go from target companies. LinkedIn Sales Navigator could improve its export functionality to make it easier to work with our CRM.,9,LinkedIn Sales Navigator has a tremendous impact on ROI as our sales team typically can attribute half of their closed won sales to prospects uncovered on the platform versus other data list providers. LinkedIn Sales Navigator has dramatically increased productivity as we can more quickly identify right fit prospects. LinkedIn Sales Navigator has led to much more robust client meetings because of the wealth of data in the profiles of its users.,Winmo and ZoomInfo,We do not generate reports using LinkedIn Sales Navigator.,Winmo, SalesLoftProspecting made easy!We are currently using Sales Navigator to help us with a good majority of our prospecting needs. When it comes to being very strategic with our search and really wanting to find a niche target, there is no better application to use than Sales Navigator. Our BDR, Sales, and Channel Sales teams are all currently using the tool to some degree.,Sales Navigator does a great job finding background on organizations It has a great search function for mass searches It can be very granular with how you choose to find prospects.,I wish Sales Navigator had an import lead function into CRM's Sales Nav should automatically unlock all profiles,9,It has allowed us to prospect into more accounts It has helped me get a promotion through strong efforts,,I don't generate reports with Sales Navigator as much as I generate lists.,DiscoverOrg, RainKing (acquired by DiscoverOrg), ZoomInfoLinkedIn Sales Navigator - Sales Leadership ReviewLinkedIn Sales Navigator is currently used by any AE in the Qualtrics organization. We use this to build profiles on individuals and companies we are trying to sell into. Other areas of LinkedIn are leveraged by the whole company (Recruiter, LinkedIn general, etc.) Navigator is used by sales. I've had the most success building leads based on on the company and then set up alerts to trigger when they have activity. I have the most success seeing contacts leave and move to a new company. These have typically been Qualtrics customers who then make the purchase at their new organization.,Organization of leads/contacts. Territory planning for sales. Accurate data to understand a company structure. Understanding the hierarchy.,UI needs improvement. Making Navigator and the main LinkedIn operate the same. The inbox for private messaging needs to move over to the main inbox.,7,I'm not sure the ROI. We have a Sales Operations team that is always evaluating the effect of this software.,,We don't use the reporting functionality of Navigator.,Zapier, Zoom, QualtricsLinkedIn Sales Navigator is Great for Hunting Sales RepsLinkedIn Sales Navigator is being used by sales in our organization. It is the more organized version of LinkedIn when you are searching companies and accounts for prospects. We use it to source prospects, map organizations, save searches, perform advanced searches, and more. Another good use case is for social selling and presentations for prospects.,Organized Searches. The UI is made for searching vs regular LinkedIn Mapping organizations/ Accounts. Another organized way to search organizations per department, locations, roles, etc. Social Selling. Giving you data and breaking it down to clarify how your social selling is going,Syncing the inboxes with LinkedIn inbox would be helpful Continuing to advance PointDrive as this is still lacking in features in relation to PowerPoint More out of box alerts for promotions, job changes, etc,10,Positive impact -- ROI on time spent searching Positive impact -- mapping organizations on time savings Positive impact --ROI on time for saved previous searching,Slack, Intercom, DocuSignAdd Robust Selling Search Capabilities with LinkedIn Sales NavigatorWe use LinkedIn Sales Navigator to give us an edge on finding contacts on LinkedIn -- by company, job description, etc. Sales Navigator gives us a more robust search as well as LinkedIn Inmail credits that we can use to contact a lead once we find them. It also lets us follow companies to get the latest news on them to assist our marketing efforts.,Robust search filters to locate contacts. Teams functionality lets you connect your entire team to leverage social connections. Ability to save "leads" that will then provide contact and company news when available.,It is not a cheap tool and must be used wisely to see an ROI. When dispensing licenses for employees, they can only have the level you currently have (team or professional). Prefer they don't operate in two silos with messaging (Linkedin and Sales Navigator).,9,It has positively gotten us in front of premium prospects to sell our products. It has helped us leverage thought leadership through relationship building. It has proven to be a bit of a money pit for employees who don't use it properly or regularly.,Apollo, DiscoverOrg and SalesLoft,We monitor how our sales team are using LinkedIn Sales Navigator -- specifically how many InMails they are sending a month. We consider this a far more effective tool than email to get in front of a prospect, so we need to know that it's being used to its potential. We use the Dashboard to monitor this activity and it does the trick.,SalesLoft, InboundWriter, MediumQuality tool that every team should haveSales Navigator is being used company-wide, but mostly by our account development team. It is being used to find leads, determine employee count, location, and territory. It helps us gain important contact information we otherwise wouldn't have.,Gives accurate employee count Gives accurate titles and suggestions for related connections Identifies individuals that we should connect with,better integration with Outreach and other tools more feed options Having a timeline that is based on recent posts, not most popular,8,Gained crucial connections to close deals Helped find territory boundaries efficiently Great way to stay connected with colder leads,DiscoverOrg,I do not pull any reports from sales navigator, and frankly, I didn't even know this was an option. I really don't know what kind of reports I would want to pull from it. This is not something I use LinkedIn Sales Navigator for.,DiscoverOrg, OutreachGreat Sales Development ToolIdentifying potential prospects at companies and agencies. It's mainly used in our Sales Development department but sometimes by Sales as well.,Identifying potential prospects Contacting prospects Research,InMail credit transition when account switching, e.g. when changing to a different LinkedIn solution to keep InMail credits Give insights about the person, about how often they receive InMails or if the profile has been looked at,9,There is the opportunity to see reports of SDR activity but I never used it.,Media RadarLinkedIn - Connecting real people with relevant actionable insights, contact info, employment history, areas of expertise and explorationOur sales team is using Sales Navigator for account and lead intelligence, for prospecting, and for continued prospect and customer interaction as part of our overall deal strategy. Sales Navigator is heavily utilized by the corporate teams to ensure accurate data when facilitating customer contact, and to increase our overall intelligence of basic company organizational and personnel chart type research to ensure accurate engagement and efficient communication methodologies.,LinkedIn Sales Navigator is arguably the most up to date source of employment information due to the fact that individuals are updating their own employment information for professional networking purposes. LinkedIn Sales Navigator is becoming increasingly more efficient at searching for individuals and companies with a variety of filter options to narrow searches and to specify important attributes when attempting to gather particular data points. LinkedIn Sales Navigator is a great means of communication for reaching high ranking individuals who otherwise are often too busy to check an inbox that has been completely overtaken by sales and marketing orgs of virtually every company looking to sell into a particular industry. LinkedIn Sales Navigator provides a means to contact, connect, and even refer contacts in a manner that is professional, secure, and trusted as an industry standard means of communication.,LinkedIn Sales Navigator is still not as efficient as it could be when enabling searches with filtered criteria. The optional filter criteria has already become far better than it previously was even a year and a half ago, but there is still room for improvement. Limitations to how many InMail messages can be sent is both a blessing and a curse. The limitation deters users from abusing the platform, which is a benefit, but the majority of users would benefit from increased communication functionality without attaching a higher price tag to this type of feature. LinkedIn Sales Navigator would benefit drastically from greater Sales Force and CRM interoperability. This functionality is on their roadmap and will be an absolute game changer, but it is not fully baked, and will likely require several iterations and improvements before it is able to deliver the type of seamless analytics and account/lead intelligence required for enterprise level adoption. Perhaps one of the biggest shortcomings of Sales Navigator is that it is a parallel platform to LinkedIn rather than simply a unified platform that does not require one to navigate away from the primary LinkedIn platform.,9,LinkedIn Sales Navigator easily ensures that our sales teams are not side tracked with unnecessary administrative tasks such as verifying contact and employment information redundantly. LinkedIn Sales Navigator gives our marketing and sales teams an easy to use collaborative tool for streamlining lead and contact communication efforts. LinkedIn Sales Navigator is an industry standard tool that many other add-on/extension type services are working to incorporate into their own value propositions in order better to accommodate sales and marketing team's ever-expanding efforts at contacting the right customers at the right time with the right message through the right medium. In other words, LinkedIn is enabling sales and marketing organizations to respond to their customer's needs at the speed of their customer's attention spans.,DiscoverOrg, RainKing (acquired by DiscoverOrg), D&B, D&B Hoovers (formerly Avention), XING Events, Facebook for Business, Workplace by Facebook (Formerly Facebook at Work), Data.com and Twitter Counter,Our organization utilizes LinkedIn Sales Navigator to pull customer and account data into our CRM for a variety of reasons, including especially enhancing existing data quality. We also use additional add-on extensions to pull relevant data from LinkedIn Sales Navigator into other sales and marketing tools for relevant outbound efforts and account/customer intelligence purposes.,Outreach, DiscoverOrg, LeadLander,500,1,Sales - intelligence gathering pertaining to prospects/customers and companies/accounts for outbound sales efforts Marketing - intelligence gathering pertaining to prospects/customers and companies/accounts for outbound marketing efforts Sales & Marketing - prospect/customer communication with active/relevant insights pertaining to information gathered directly from LinkedIn Sales Navigator,Filtering by revenue band in order to direct geo-based companies to the proper sales and marketing teams Relevant add-on extensions in harmony with LinkedIn Sales Navigator to gather contact information and ensure proper contact data PointDrive presentation sharing analytics for actionable insights pertaining to customer interest and presentation viewership data Awareness of upcoming CRM interfacing project, which will likely change the dynamic of how important LinkedIn Sales Navigator is for how we do business,Greater CRM connectivity and interoperability functionality More hand tailored content being personalized through PointDrive to ensure more relevant insights being delivered to customers at the right time in an innovative and business intelligent format Access to more customer data that will enable richer communication and better insights about what matters to each individual and company,10,Not Sure,Price Product Features Product Usability Product Reputation Prior Experience with the Product Vendor Reputation Existing Relationship with the Vendor Positive Sales Experience with the Vendor Analyst Reports Third-party Reviews,I would not change anything about the process.,Don't know,N/A N/A N/A,8,9,LinkedIn Sales Navigator has spent a great deal of time enabling our users and addressing basic questions as needed. Our representative has been available for multiple training sessions and power users have utilized newer features well in order to enhance the overall usage of the tool by the company as a whole. The combination of a proactive sales staff and a knowledgeable Sales Nav rep has proven to be a healthy recipe for success.,Search is easy to use Sharing is extremely simple Connecting and communicating is a snap,Extracting data could be made easier, especially to CRM systems, although they do have recently streamlined this function in a manner that is acceptable albeit slightly less than perfect.,Yes,9LinkedIn Navigator - A Success storySales Navigator is being used across our whole sales department currently. We use the tool to access company profiles, and individuals who may be good leads at organizations we are prospecting into.,The hidden profile feature allows you explore leads confidently and discreetly. It has a large database of individuals, and if you can't find them on Sales Navigator, they are probably not accessible. Suggesting potential leads is extremely accurate.,Could be integrated better with the basic LinkedIn platform, allowing for a better user experience. Keep a detailed log of companies I have reviewed, and then give quick and easy updates on changes within that org, or the individual.,10,Allowing me to cut down my mining time in a day, vastly improves efficiency. Allows me to find contacts that I otherwise wouldn't have access to, increasing my chances of closing new business from new lead generation.,ZoomInfo,I don't generate too many reports, other than the export of leads at companies that I am responsible for selling into. I usually like to work within the platform itself, as I feel this keeps the view cleaner, easier to use and more streamlined. When I have tried to create reports and export, the experience has been positive.,Qualtrics, Qualtrics Employee Experience, ZoomInfo, Zoom, GoToMeeting, Google Hangouts, Google DriveSales Navigator is a highly reliable source for contact and industry informationWe use Sales Navigator on a daily basis for prospecting in our sales department. It provides us great insight into who our contacts are, how their companies are structured, their role, and how our outreach could be incentivized by the info obtained through their profiles. We use it on daily basis and find it highly efficient.,Sales Navigator provides useful contact info Allows precise filtering and breakdown of company profiles Provides useful insight analysis into market dynamics,Better access to contact messaging and removal of limits Improvement of user detail visibility Option to export contact details could be beneficial,8,It allows us to improve sales KPIs Helps us grow our revenue Allows us to reach clean contact info,We generate reports on numbers of contacts and clients available within each region that suit our target customer profile. These metrics then become our targeted accounts and we try to establish contact with these prospects and try to describe our product. The reporting feature is highly useful for us in gaining insight into different industries.,JIRA Service Desk, JIRA Software, TrelloUnspecified
LinkedIn Sales Navigator
451 Ratings
Score 8.5 out of 101
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>TRScore

LinkedIn Sales Navigator Reviews

<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow noopener noreferrer'>Customer Verified: Read more.</a>
LinkedIn Sales Navigator
451 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 8.5 out of 101

Do you work for this company?

TrustRadius Top Rated for 2019

Overall Rating

Reviewer's Company Size

Last Updated

By Topic

Industry

Department

Experience

Job Type

Role

Reviews (1-25 of 108)

Companies can't remove reviews or game the system. Here's why.
Anshumali Mishra profile photo
Score 9 out of 10
Vetted Review
Verified User
Review Source
We have used Linkedin normal, Linkedin Premium & Linkedin Sales Navigator up until now and feel that Sales Navigator is the best to date. Before this, we were using Linkedin Premium. Sales Navigator is mainly used by the sales team as of now. With LinkedIn Premium, we as a sales team were facing some problems like a limited number of searches. Secondly, Sales Navigator helped us with the creation of lists for our prospects and the best part is the regular notifications.
  • Creating lists - It really helps in creating lists for accounts and leads which helps us with setting a database for reaching our clients.
  • Regular notifications - Once the user has created a list according to criteria, Sales Navigator starts giving regular updates, such as a lead has changed companies or has got a raise or changed their profile, etc. It helps the user to send a response, like congratulating them, etc.
  • Inmails - Inmails are one of the best ways to communicate through Linkedin. Linkedin usually gives 20 - 30 inmails monthly and if there are any leftover inmails they are added next month.
  • Dashboard - It gives user an access to the dashboard who can take out weekly reports which gives number of inmails, messages, and other stats.
  • At the price point, the number of available inmails should be increased.
  • Some profiles are not revealed and for that, 25 credits are given which are a bit less for our monthly quota.
LinkedIn Sales Navigator is well suited for organizations that are big enough to afford it. It is definitely helpful for sales teams and the quality of the database will surely increase but it comes with a cost. We can create a well targeted list with Sales Navigator and that list can be easily refreshed on a daily basis. The product is not cheap and might be not easy for small organizations to afford.
Read Anshumali Mishra's full review
Elizabeth Rodriguez profile photo
Score 7 out of 10
Vetted Review
Verified User
Review Source
Linkedin Sales Navigator is highly used for lead generation. We are a sales driven company so it is useful to have access to hiring managers and decision makers. It provides organizational breakdowns.
  • It is very user friendly and easy to navigate through.
  • Data is typically current and accurate.
  • Having access to more contact information would be helpful.
  • Being able to export information and organize accordingly.
It is well suited to identify the correct target/contact. I have found many of my hiring managers and decision makers name on LI. Areas for improvement: providing more company insight of things like software(s) used, hiring trends, etc.
Read Elizabeth Rodriguez's full review
Kanaan Trotter profile photo
Score 7 out of 10
Vetted Review
Verified User
Review Source
LinkedIn Sales Navigator is being used by my department. We use it for business development. It really helps us understand better the people we want to be targeting when going after an account. It’s helpful, but oftentimes clunky to work through.
  • Finding particular roles for contacting.
  • Giving some accurate insights into company size and scope.
  • Reporting accurate personnel in a company.
  • Better integration with LinkedIn.
  • Would be nice to exclude people who aren’t in the company.
  • Better search capabilities.
Sales Navigator is alright for finding people to contact. Sales Navigator is not great for really searching for prospects, and it really could be better integrated with LinkedIn.
Read Kanaan Trotter's full review
Nivas Ravichandran profile photo
Score 9 out of 10
Vetted Review
Verified User
Review Source
LinkedIn Sales Navigator is used as a prospecting tool in our organization by our sales development reps and also our marketing team. LinkedIn Sales Navigator is a super powerful tool to help prospect B2B leads from different companies across the world.
  • Built on top of LinkedIn - #1 Platform for Professional Networking
  • Filtering Options are fantastic and robust
  • Love the ability to save lead or account views
  • The platform takes a while to load the filters.
  • Lack of integrations with other sales applications.
LinkedIn Sales Navigator is super powerful while prospecting for B2B leads in companies from different parts of the world. It helps find the right contact or prospect with appropriate filters. It does not work well in markets that do not have English as their main language.
Read Nivas Ravichandran's full review
No photo available
Score 8 out of 10
Vetted Review
Verified User
Review Source
LinkedIn Sales Navigator is being used almost solely by the revenue organization. It is assisting sellers in getting as much knowledge about prospects as possible so that outreach will be relevant. It also assists sellers in creating lead lists for specific organizations and tp know when they should be reaching out at the announcement of significant company or professional news.
  • Creating multiple lead lists
  • Deeper insights into contacts
  • Better understanding how you are connected and who can make proper introductions
  • Would be great if a person's contact was listed via an API extension as a more comprehensive look at the contact
  • Ability to filter the kind of notification emails or toggle by level of importance would be ideal so you don't feel like your inbox is flooded with unnecessary information
I believe Sales Navigator is best suited to get a nice overall picture of your prospect or client and how you are connected. I also think it is a great way to keep up on company news for leads you are reaching out to as well as prospects' professional news. It works perfectly if you create a guided lead list. If creating and saving leads blindly, you will most likely get lost in junk being emailed your way.
Read this authenticated review
No photo available
Score 9 out of 10
Vetted Review
Verified User
Review Source
Being into Sales for the last couple of years, I use Sales Navigator on a daily basis to find relevant information about a prospect. Navigator provides a lot of information about the company and the leads. One can save the accounts and leads to follow up with them and track their activity. The in-mail is also nice when you do not have the email ID of such a lead you can directly send in-mails to them. It saves time to do the prospecting and provides the best and most accurate information.
  • Can save leads and accounts to prospect.
  • Provide the best and most accurate information about leads and accounts.
  • Allows you to send in-mails to the prospect.
  • Easy to connect on LinkedIn.
  • The best tool for prospecting and sales.
  • A bit expensive.
  • Does not provide easy integration with other tools
  • Exporting contacts in bulk is not possible
When you are targeting an individual account, one can get each and every piece of information about the lead. It's easy to understand the requirement of a prospect.
Read this authenticated review
No photo available
Score 7 out of 10
Vetted Review
Verified User
Review Source
Our sales team at a popular internet software company uses LinkedIn Sales Navigator to connect with leads and prospects during the early stages of the funnel, as well as during the buying process itself. Some of our customers prefer using LinkedIn to communicate during the buying process before their procurement teams get involved, so it is a helpful tool to both meet customers where they are, and learn more about them.
  • Plugs into our email (Gmail) to find prospects' LinkedIn profiles based on their email address
  • Helps us use the right contact information because it's (usually) updated on their LinkedIn page
  • Help me find leads that fit specific criteria
  • Helps me keep in contact with leads during the discovery phase
  • You have to really know how to use it well. If you're not a good social salesperson, stick to other methods.
  • Only good for industries where people heavily rely on LinkedIn
Well suited: when selling to industries that heavily use LinkedIn, when selling to SMB and mid-size organizations, and when your own organization is skilled at social selling.

Less appropriate: in industries that don't heavily use LinkedIn, Sales Navigator likely won't help. Use the contact methods that your prospects and customers use.
Read this authenticated review
No photo available
Score 9 out of 10
Vetted Review
Verified User
Review Source
We use LinkedIn Sales Navigator in conjunction with other solutions that provide contact info (email and phone). The contact info solution is often out of date, so we confirm in Sales Navigator they are still in the current position. Upwards of 80% of the people we target are in Sales Navigator. We try to connect with targets, but not to sell, just so we show up in their feed as we post relevant information to them.
  • Brand awareness - don't just SELL people all the time, connect and share posts, comment, PROVIDE VALUE. And not just your company's brand, YOUR BRAND.
  • Company and Lead search by region or vertical.
  • Contacts that change jobs/companies. It's priceless to get a notification of a job change from someone who was using you and may now bring you into their new company.
  • Wildcard searches, rather than exact matches.
  • Search size may be limited, too many "previous companies" and you won't be able to save.
  • Maybe add a "last active" date?
Searching with the filter of "previously worked at..." and adding in your current customers is powerful.
Read this authenticated review
Kevin Knudsen profile photo
Score 8 out of 10
Vetted Review
Verified User
Review Source
We currently employ the use of LinkedIn Sales Navigator at KeyedIn for the purpose of defining targets and understanding the company and contacts. It can be difficult to have reliable data so we use Sales Navigator as a tool to double check. The tool is mostly being used within the Marketing and Sales departments to help identify those targets. I highly recommend this.
  • If you're unclear who to target within an organization this product can help.
  • It also helps in knowing the industries that exist and who your target audience is.
  • It would be nice to have better integration from SF with other tools.
  • We often have skewed data since we use two search tools. Discover.org and Sales Navigator. Sometimes the data doesn't always match, and not by a few numbers, but by the thousands occasionally.
  • I'd like to be able to export and import contacts more easily and start drip campaigns to reach out.
This is also a great tool that we use for a social selling approach. I've personally had lots of success with clients not responding and reaching out through LinkedIn to spark a conversation. What really makes a difference is having a tool that helps analyze businesses and their employees. The other side of this, besides just LinkedIn, is your ability to see companies and individuals as well as send messages without a limit, therefore increasing the effectiveness and scope of the impact for your business.

It doesn't always do a great job of pulling in contact data. If you're looking to bulk search individuals this isn't the tool you would want to use.
Read Kevin Knudsen's full review
Kevan Wilkinson profile photo
Score 10 out of 10
Vetted Review
Verified User
Review Source
We are using LinkedIn Navigator at our company to help facilitate new B2B relationships and leads. Currently, our business development division and franchise financing division, along with a handful of senior managers, use the platform on a daily basis. Since we started using LinkedIn Navigator, we have been able to connect with senior-level managers and decision-makers at a large number of companies we want to work with. It has helped us find and connect with these individuals faster, which eliminates time wasting.
  • LinkedIn Sales Navigator takes the guesswork out of contacting potential lead sources. Rather than spending an exorbitant amount of time and energy trying to find the right people you wish to connect with, it lets you drill down and find contacts on a granular level.
  • LinkedIn Sales Navigator has add-ons that we pay for, and they are well worth the cost. We are now able to send more LinkedIn InMails each month, and we get a higher response rate from recipients.
  • We use Salesforce, and LinkedIn Sales Navigator saves leads and contacts into this platform with a simple click. There is no need to enter information multiple times, which is a real time saver.
  • The only thing that I would recommend is to have a more robust and in-depth training session. Many of our employees who use LinkedIn Sales Navigator are social media savvy, but they still need assistance and ask lots of questions.
  • An increase in the number of InMails each month would be a great addition. LinkedIn Sales Navigator allows us to connect with far more leads and contacts than with the free version of LinkedIn, and we sometimes have to wait to send InMails which lengthens the sales cycle.
  • PointDrive Presentations are an excellent means of promoting our brand, but they can be difficult to 'build' and create. Features such as royalty-free images and recommended copywriting would be a real help.
I firmly believe that LinkedIn Sales Navigator is a must-have tool for anyone in a sales, business development, or account management position. If you are looking to find a list of contacts at a company who are the decision makers, LinkedIn Sales Navigator simplifies the search process and minimizes the chances of sending an InMail to the wrong contact.
Read Kevan Wilkinson's full review
Dhruav Chhabra profile photo
Score 10 out of 10
Vetted Review
Verified User
Review Source
We are using LinkedIn Sales Navigator for the last 2 years. The Filters, results, UX, UI are outstanding for users. It helped us in generating many highly qualified leads for particular geo, segment, industry, etc. I must say LinkedIn Sales Navigator is a must use software for every sales guy, especially in the IT industry.
  • Filters provided with Sales Navigators allows you to narrow down your search results.
  • Easy to understand UI, UX helps you save time.
  • Essential for business networking.
  • Allows you to send InMails especially to those who are not connected to you.
  • You can appreciate someone through LinkedIn for their good work, position appraisal
  • LinkedIn and LinkedIn Sales Navigator should be accessible from the same application.
  • Should provide a greater number of InMails.
  • It would be beneficial if you could see if your message has been read by someone or not.
Well suited to see the size of a company, the work experience of your target prospect, but it is not possible to see a person in a company who is not using LinkedIn.
Read Dhruav Chhabra's full review
Gary Kawamura profile photo
Score 10 out of 10
Vetted Review
Verified User
Review Source
Great tool for sales outreach and prospecting! It is used by our entire sales team to prospect and research accounts. Really a key place to understand which prospects to reach out to at an account and also research those prospects. I would say I couldn't live without Linkedin Sales Navigator!
  • Understanding prospects at an Account
  • Understanding different business units under an account
  • Researching prospects and the roles they perform
  • Doesn't allow you to see the social side of Linkedin
  • Messaging between LI and LI Sales Nav can be confusing
  • Learning how to drill down into accounts can take some time.
Sales Navigator is a very valuable tool for someone who is prospecting and building a prospect list at an account. It gives you insights into the people at the account and the plugins available make the tool even more valuable. If you are trying to primarily network and connect with people, regular linkedin might be a better tool.
Read Gary Kawamura's full review
Erika M. Barth profile photo
Score 9 out of 10
Vetted Review
Verified User
Review Source
We are currently using LinkedIn Sales Navigator in my organization to reach out to whitespace prospects to try to connect and ultimately gain the interest in the prospect for a meeting with our sales team. It is used to solve the problem of non-responses to emails and calls from our sales team. Currently it is used mostly by our sales development reps.
  • I really like that you are able to find prospects easily and save them as contacts so you can come back to them later on.
  • Sales Navigator works with other marketing tools like Outreach so I can connect with prospects directly though the Outreach app while using Sales Navigator.
  • I have been able to set around 5-6 meetings though Sales Navigator when no other form of communication was working to connect with prospects. Since the message goes to them directly it eliminates the gatekeepers in many instances.
  • With my current company I only have a limited amount of inMails that I can send per month (50) which limits my use of the product. I wish that I was able to have unlimited to get the full functionality.
  • One complaint I have about targeting specific types of prospects is that when you do narrow the list within a company sometimes unrelated prospects still come up in the search and you have to weed through them.
  • I wish that regular linkedIn and Sales Navigator could be linked together at least message wise so that you didn't have to remember if you sent a prospect a message through Navigator or just from being a contact.
LinkedIn Sales Navigator is great for sending a lot of prospects specific and tailored messages that get around just emailing or calling them. However if you are looking just to mass blast a bunch of prospects or download lists then LinkedIn Navigator is not the tool to use since it will take a long time to do this. It is usually up to date with the prospects current roles, though.
Read Erika M. Barth's full review
Scott Bohne profile photo
April 12, 2019

The integration king!

Score 10 out of 10
Vetted Review
Verified User
Review Source
Our whole sales organization has access to LinkedIn Sales Navigator. We primarily use it for searching, sorting, and extracting target prospects to move into our CRM for prospecting. It's also used to find information about certain prospects and companies that we are working with. It integrates nicely into our CRM.
  • Quality information about prospects.
  • Builds lists well.
  • Integrates with Salesforce nicely.
  • Needs the ability to export into CSV.
  • If it had the ability to find contact information too that would be great.
  • Some times it just stops working altogether for no reason.
If you are an SDR who is tasked with finding, and reaching out to tons of leads it is very helpful to find and filter through your target personas. It is also helpful when wanting an easy to read description of the company and what they do.
Read Scott Bohne's full review
Adam Boyd profile photo
Score 6 out of 10
Vetted Review
Verified User
Review Source
In my prior role, I used Sales Navigator to research companies, contacts, and to reach out to those contacts with direct messages. It was not used across the organization at the time; I was the only one using it. It served as a mechanism for lead generation by providing accurate and mostly up-to-date information on contacts. It enabled me to reach out directly to contacts to start conversations, or to seek out introductions from my contacts to those I wanted to meet.
  • The contact information is generally up-to-date, as it's produced by the individuals themselves. This beats out other sources of data that are generally 30% obsolete.
  • The ability to directly message individuals is helpful. What's more, there's an ability to include multiple people on a message, leading to introductions being offered or made. The result is a higher response rate because of the referral capability.
  • Sorting by industry, title, geography and other characteristics really makes it a helpful database.
  • Some databases do significant research to pull in large org charts. SN depends on the individuals to put in their own data, so if they don't, it's not there.
  • There seem to be regular changes to access to various forms of data, which is frustrating. By "regular," I mean annual. While this may be standard practice elsewhere, I'd prefer just knowing what I will and won't have access to at various tiers for more than a year.
  • This isn't a knock on the functionality, but I'm starting to get too many messages on SN from people trying to prospect me. It's a "too popular to be valuable" issue now; so many people are trying to prospect on there that those they're seeking out may be fleeing SN.
If you're a consultant, it's a great tool. If you are in enterprise sales and have a small number of named accounts, it's helpful. Because those sorts of sales require a few contacts, SN offers the ability to potentially get introduced in; at the very least, it offers information on your contacts.

If you are doing high volume sales and need a lot of data, it's not great; dollars spent on this are better invested elsewhere.
Read Adam Boyd's full review
Christian Banach profile photo
Score 9 out of 10
Vetted Review
Verified User
Review Source
Our team of business development directors uses LinkedIn Sales Navigator primarily to identify right fit prospects within target organizations to implement into our clients' sales communication programs. Secondarily, we use the platform to research prospects to identify talking points to use in these programs.
  • LinkedIn Sales Navigator has an unparalleled database of decision-makers at enterprise companies.
  • LinkedIn Sales Navigator's search features allow our sales team to quickly find the right prospects at the right companies.
  • LinkedIn Sales Navigator is a great tool to uncover insights about target companies and prospects.
  • For enterprise target prospects, we do not receive high response rates when using LinkedIn Sales Navigator to communicate through InMail.
  • I would like to see better alert functionality whereby we could be notified when key stakeholders come/go from target companies.
  • LinkedIn Sales Navigator could improve its export functionality to make it easier to work with our CRM.
LinkedIn Sales Navigator is well suited for enterprise sales because a high percentage of prospects within the organizations have profiles on the platform. It has been my experience that it is less appropriate for small companies because a lesser percentage of prospects have completed profiles.
Read Christian Banach's full review
Greg Sergakis profile photo
January 17, 2019

Prospecting made easy!

Score 9 out of 10
Vetted Review
Verified User
Review Source
We are currently using Sales Navigator to help us with a good majority of our prospecting needs. When it comes to being very strategic with our search and really wanting to find a niche target, there is no better application to use than Sales Navigator. Our BDR, Sales, and Channel Sales teams are all currently using the tool to some degree.
  • Sales Navigator does a great job finding background on organizations
  • It has a great search function for mass searches
  • It can be very granular with how you choose to find prospects.
  • I wish Sales Navigator had an import lead function into CRM's
  • Sales Nav should automatically unlock all profiles
If you have a specific search query that you are looking to prospect, Sales Navigator is by far the best tool to use. For instance, if I want to search a certain industry that has an employee count of X, with director level titles or above, Sales Navigator allows me to do so.
Read Greg Sergakis's full review
Tyler Morrow profile photo
Score 7 out of 10
Vetted Review
Verified User
Review Source
LinkedIn Sales Navigator is currently used by any AE in the Qualtrics organization. We use this to build profiles on individuals and companies we are trying to sell into. Other areas of LinkedIn are leveraged by the whole company (Recruiter, LinkedIn general, etc.) Navigator is used by sales. I've had the most success building leads based on on the company and then set up alerts to trigger when they have activity. I have the most success seeing contacts leave and move to a new company. These have typically been Qualtrics customers who then make the purchase at their new organization.
  • Organization of leads/contacts.
  • Territory planning for sales.
  • Accurate data to understand a company structure. Understanding the hierarchy.
  • UI needs improvement.
  • Making Navigator and the main LinkedIn operate the same.
  • The inbox for private messaging needs to move over to the main inbox.
It is useful for large companies that have built out territories. Easy to make your outbound efforts duplicated into Navigator. Small companies where it's not as valuable don't need to worry about it. It's good for teams primarily focused on griding for new outbound success. Companies that have well-built demand gen might not find it truly valuable.
Read Tyler Morrow's full review
DJ Kline profile photo
Score 10 out of 10
Vetted Review
Verified User
Review Source
LinkedIn Sales Navigator is being used by sales in our organization. It is the more organized version of LinkedIn when you are searching companies and accounts for prospects. We use it to source prospects, map organizations, save searches, perform advanced searches, and more. Another good use case is for social selling and presentations for prospects.
  • Organized Searches. The UI is made for searching vs regular LinkedIn
  • Mapping organizations/ Accounts. Another organized way to search organizations per department, locations, roles, etc.
  • Social Selling. Giving you data and breaking it down to clarify how your social selling is going
  • Syncing the inboxes with LinkedIn inbox would be helpful
  • Continuing to advance PointDrive as this is still lacking in features in relation to PowerPoint
  • More out of box alerts for promotions, job changes, etc
LinkedIn Sales Navigator is well suited for sales teams who are sourcing, hunting, etc prospects. LinkedIn Sales Navigator is well suited for those who need to map organizations to find key stakeholders, etc. LinkedIn Sales Navigator is less appropriate for those who do not search LinkedIn daily. LinkedIn Sales Navigator is less appropriate as a presentation tool at this point.
Read DJ Kline's full review
No photo available
Score 9 out of 10
Vetted Review
Verified User
Review Source
We use LinkedIn Sales Navigator to give us an edge on finding contacts on LinkedIn -- by company, job description, etc. Sales Navigator gives us a more robust search as well as LinkedIn Inmail credits that we can use to contact a lead once we find them. It also lets us follow companies to get the latest news on them to assist our marketing efforts.
  • Robust search filters to locate contacts.
  • Teams functionality lets you connect your entire team to leverage social connections.
  • Ability to save "leads" that will then provide contact and company news when available.
  • It is not a cheap tool and must be used wisely to see an ROI.
  • When dispensing licenses for employees, they can only have the level you currently have (team or professional).
  • Prefer they don't operate in two silos with messaging (Linkedin and Sales Navigator).
If you need unlimited searching capabilities that help you access anyone who is on the LinkedIn platform, this is your ticket. You can find specific job titles very quickly, but if you don't have a proven marketing or sales strategy to connect with those people, it will just be an expense.
Read this authenticated review
No photo available
Score 8 out of 10
Vetted Review
Verified User
Review Source
Sales Navigator is being used company-wide, but mostly by our account development team. It is being used to find leads, determine employee count, location, and territory. It helps us gain important contact information we otherwise wouldn't have.
  • Gives accurate employee count
  • Gives accurate titles and suggestions for related connections
  • Identifies individuals that we should connect with
  • better integration with Outreach and other tools
  • more feed options
  • Having a timeline that is based on recent posts, not most popular
LinkedIn Sales Navigator is very appropriate when you have identified a company you want to target, but you don't have a specific lead. You can find individuals and their titles using sales navigator to search, connect, and reach out to those specific people. It has made a world of a difference for our team
Read this authenticated review
No photo available
Score 9 out of 10
Vetted Review
Verified User
Review Source
Identifying potential prospects at companies and agencies. It's mainly used in our Sales Development department but sometimes by Sales as well.
  • Identifying potential prospects
  • Contacting prospects
  • Research
  • InMail credit transition when account switching, e.g. when changing to a different LinkedIn solution to keep InMail credits
  • Give insights about the person, about how often they receive InMails or if the profile has been looked at
For sales development, there is no better solution. If your company's prospect work in a country or industry where your prospects are on LinkedIn it's the best way to identify the right person to speak to.
Read this authenticated review
Michael J. Towle profile photo
Score 9 out of 10
Vetted Review
Verified User
Review Source
Our sales team is using Sales Navigator for account and lead intelligence, for prospecting, and for continued prospect and customer interaction as part of our overall deal strategy. Sales Navigator is heavily utilized by the corporate teams to ensure accurate data when facilitating customer contact, and to increase our overall intelligence of basic company organizational and personnel chart type research to ensure accurate engagement and efficient communication methodologies.
  • LinkedIn Sales Navigator is arguably the most up to date source of employment information due to the fact that individuals are updating their own employment information for professional networking purposes.
  • LinkedIn Sales Navigator is becoming increasingly more efficient at searching for individuals and companies with a variety of filter options to narrow searches and to specify important attributes when attempting to gather particular data points.
  • LinkedIn Sales Navigator is a great means of communication for reaching high ranking individuals who otherwise are often too busy to check an inbox that has been completely overtaken by sales and marketing orgs of virtually every company looking to sell into a particular industry. LinkedIn Sales Navigator provides a means to contact, connect, and even refer contacts in a manner that is professional, secure, and trusted as an industry standard means of communication.
  • LinkedIn Sales Navigator is still not as efficient as it could be when enabling searches with filtered criteria. The optional filter criteria has already become far better than it previously was even a year and a half ago, but there is still room for improvement.
  • Limitations to how many InMail messages can be sent is both a blessing and a curse. The limitation deters users from abusing the platform, which is a benefit, but the majority of users would benefit from increased communication functionality without attaching a higher price tag to this type of feature.
  • LinkedIn Sales Navigator would benefit drastically from greater Sales Force and CRM interoperability. This functionality is on their roadmap and will be an absolute game changer, but it is not fully baked, and will likely require several iterations and improvements before it is able to deliver the type of seamless analytics and account/lead intelligence required for enterprise level adoption.
  • Perhaps one of the biggest shortcomings of Sales Navigator is that it is a parallel platform to LinkedIn rather than simply a unified platform that does not require one to navigate away from the primary LinkedIn platform.
Anyone looking to accomplish relevant prospecting, customer communication, and/or recruiting can benefit from LinkedIn's simple yet robust tool set. The self-service approach to users updating their own data ensures data points are updated more frequently and more accurately (for the most part), and ensures that people who want to be contacted are given a platform to make known what is important to them, where their interests and expertise lie, and even whether or not individuals want to share more or less information at their own personal discretion.
Read Michael J. Towle's full review
Aaron J. McReynolds profile photo
Score 10 out of 10
Vetted Review
Verified User
Review Source
Sales Navigator is being used across our whole sales department currently. We use the tool to access company profiles, and individuals who may be good leads at organizations we are prospecting into.
  • The hidden profile feature allows you explore leads confidently and discreetly.
  • It has a large database of individuals, and if you can't find them on Sales Navigator, they are probably not accessible.
  • Suggesting potential leads is extremely accurate.
  • Could be integrated better with the basic LinkedIn platform, allowing for a better user experience.
  • Keep a detailed log of companies I have reviewed, and then give quick and easy updates on changes within that org, or the individual.
Finding new leads at organizations I am prospecting into. It helps me in finding contact information, and a detailed history of experience of those individuals that I am trying to mine and contact. If you are wanting to be discreet in sourcing this information, Sales Navigator is the best tool available.
Read Aaron J. McReynolds's full review
Tolga Özgentürk profile photo
Score 8 out of 10
Vetted Review
Verified User
Review Source
We use Sales Navigator on a daily basis for prospecting in our sales department. It provides us great insight into who our contacts are, how their companies are structured, their role, and how our outreach could be incentivized by the info obtained through their profiles. We use it on daily basis and find it highly efficient.
  • Sales Navigator provides useful contact info
  • Allows precise filtering and breakdown of company profiles
  • Provides useful insight analysis into market dynamics
  • Better access to contact messaging and removal of limits
  • Improvement of user detail visibility
  • Option to export contact details could be beneficial
Sales Navigator is well suited for providing insight into prospects, but not necessarily for reaching and establishing a contact with a prospect. It's the most accurate source out there because it gets updated by the prospects themselves but it does not have too many add-ons that allow you to transfer information into your CRM or sales tools.
Read Tolga Özgentürk's full review

Feature Scorecard Summary

Advanced search (107)
8.4
Identification of new leads (106)
8.1
List quality (102)
7.9
List upload/download (63)
6.4
Ideal customer targeting (101)
7.7
Load time/data access (95)
7.9
Contact information (88)
6.9
Company information (106)
8.3
Industry information (104)
7.8
Lead qualification process (78)
7.5
Smart lists and recommendations (93)
7.1
Salesforce integration (85)
6.9
Company/business profiles (103)
8.2
Alerts and reminders (88)
7.4
Data hygiene (90)
7.4
Automatic data refresh (79)
7.7
Tags (74)
7.7
Filters and segmentation (97)
7.9
Sales email templates (37)
6.5
Append emails to records (33)
6.6

About LinkedIn Sales Navigator

LinkedIn Sales Navigator is a sales intelligence software solution offered by LinkedIn.
Categories:  Sales Intelligence

LinkedIn Sales Navigator Technical Details

Operating Systems: Unspecified
Mobile Application:No