Lightning SalesForce
May 24, 2019
Lightning SalesForce
Score 10 out of 10
Vetted Review
Verified User
Overall Satisfaction with Salesforce Platform (formerly Salesforce App Cloud)
Salesforce App Cloud is being used by my organization in all departments, from sales, marketing, customer service, and management. It addresses that overload of work and the number of students we have across the world. The only way to organize thousands of worldwide students is by using Salesforce App Cloud, which will enable you to store, organize, and look up any history in any folder you want. Even if you forgot the name of the student, the Salesforce App allows you to find your files through several components such as member ID, number, name, family name, country, type of student, etc. With such professionalism, the flow of work is easier and we can use time management in a more efficient way.
- Time management, since you can search by name, address, number, location, member ID.
- Fast, since you need fewer than 10 seconds to find the files you need, store them, and sort them out at any moment.
- Reliable since you can store unlimited amounts of data, and it has a huge backup if something ever happened.
- Some additional features could be added, such as voice recognition for searching.
- When someone calls, let the correct folder open at the same moment.
- It has a positive impact by increasing our sales due how efficient it is by using data that was stored years ago and can be used to retain students.
- It made the work flow easier which made makes us save more time and being more efficient at work
- More profits due the fast service we provide our customers due to its integration, access, and clarity
We were using Microsoft 365 Business and we decided to change to Salesforce App Cloud, since we can store all the information on one page, we have access to huge search criteria to find stored files, and it has unlimited data storage. The organization wanted an App that can tackle information, history, storage, reliability, and ease of use, and with the Salesforce App, they got that.