Marketing uses, reports
December 23, 2020
Marketing uses, reports
Score 7 out of 10
Vetted Review
Verified User
Overall Satisfaction with Salesforce CMS
Salesforce CMS is mostly used by our Sales departments. Other departments in our organization use Salesforce CMS for reporting purposes. The business problems that it addresses lead organization and allows for transparency between departments on lead information.
- Lead organization
- Reporting
- Customizable dashboards
- Speed
- More transparency between other CRMs (Hubspot) and Salesforce.
- Real time refreshes on dashboard.
- We are able to pull custom reports quickly to look up conversion rates and times to better our advertising.
- Seamless student/lead transitions between teams.
- Easily look up lead history.
Salesforce has much better reporting than Hubspot so we use Salesforce for most reports that we use. We manage our landing pages, forms, workflows, and emails out of Hubspot. In my experience, Hubspot has better capabilities and easier to manage when it comes to workflows. Hubspot also has the ability to manage things like Google ads and Facebook ads straight from their platform.
Do you think Salesforce CMS delivers good value for the price?
Not sure
Are you happy with Salesforce CMS's feature set?
Yes
Did Salesforce CMS live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of Salesforce CMS go as expected?
I wasn't involved with the implementation phase
Would you buy Salesforce CMS again?
Yes