Salesforce.com the best tool for recruitment and BD
July 14, 2018
Salesforce.com the best tool for recruitment and BD
Score 9 out of 10
Vetted Review
Verified User
Software Version
Professional
Modules Used
- Force.com
- Chatter
- Content
Overall Satisfaction with Salesforce.com
I work for an Executive Search Firm, and we were using MS Excel before as a candidate database. However, using excel makes it hard for us to manage the relationship with our candidates and clients since we can not indicate real-time across all of our employees the positions we recruited a single candidate, the people whom the candidate talked to over the phone, and also where the candidate was presented before.
Salesforce, however, made it easy for us to update everyone in our firm regarding the preferences of the candidate, the positions he applied for, what were the next steps on those job applications and to whom the candidate have established a relationship with within our firm.
We were able to make sending emails to candidates fast and reliable without compromising the quality of being personalized. We were able to create myriad automated email templates that acknowledge candidate's history with our firm, and in return, we get more tractions regarding interest from them in applying to those opportunities we are recruiting them.
Salesforce, however, made it easy for us to update everyone in our firm regarding the preferences of the candidate, the positions he applied for, what were the next steps on those job applications and to whom the candidate have established a relationship with within our firm.
We were able to make sending emails to candidates fast and reliable without compromising the quality of being personalized. We were able to create myriad automated email templates that acknowledge candidate's history with our firm, and in return, we get more tractions regarding interest from them in applying to those opportunities we are recruiting them.
- It provides seamless candidate tracking opportunity.
- It provides businesses with solutions to their existing problems such as our problem on how we can be abreast company-wide regarding our candidates' status.
- It provides a great customer experience by having the support that we can cling to whenever there are downtimes or technical issues.
- Not costly, and the pricing is justifiable with the solution the software is offering.
- Whenever we upload the candidate's resume or interview notes in our system, it takes time for us to confirm that it is really uploaded.
- We use the BD and TargetRecruit platform powered by SalesForce, and sometimes it is really hard to integrate them.
- Not all customer support of salesforce are abreast on how to troubleshoot system problem. I hope they train their people to be the select few who can really resolve issues offline.
- We were able to automate a lot of things in the recruiting and business development arm of our business. This made us drive more projects, and generated more revenue for our firm. The price of the software or license is justifiable considering the revenue it helped us to drive at.
It is web-based, and it is easier to use. You don't need to be tech savvy for you to use salesforce.com. The pricing is not as cheap as other software, but this is the software that had worked for our firm. We tried Bullhorn, but it did not help us with what the firm wanted to drive at and attain.