My Review
February 28, 2018

My Review

Anonymous | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Overall Satisfaction with Salesforce Commerce Cloud

[It's] Used by all commercial departments for managing forecasting, finance payments, and new business.

Pros

  • Good visibility on all deals in pipeline
  • Great for internal messaging
  • Great to submit design and tech tickets

Cons

  • UX is poor and outdated
  • API integrations with other technologies slows down load speeds
  • Huge ROI from sales perspective
Well suited to manage sales pipeline but poor to log new business development and tasks. Very inefficient in that regard.

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