Salesforce Sales Cloud Review
October 15, 2025

Salesforce Sales Cloud Review

Dai Ana | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Software Version

Enterprise

Modules Used

  • SalesCloud

Overall Satisfaction with Salesforce Sales Cloud

We use leads, accounts and opps. Duplicates and validation rules failures are the problems.

Pros

  • Convert leads
  • Automatic creation
  • Contact info

Cons

  • Buttons that yoj have to press twice
  • Effective, fast
  • Secure data
Because you can adjust your org to your needs

Do you think Salesforce Agentforce Sales delivers good value for the price?

Yes

Are you happy with Salesforce Agentforce Sales's feature set?

Yes

Did Salesforce Agentforce Sales live up to sales and marketing promises?

Yes

Did implementation of Salesforce Agentforce Sales go as expected?

I wasn't involved with the implementation phase

Would you buy Salesforce Agentforce Sales again?

Yes

It's very practical when you get new leads from different sources

Agentforce Sales Feature Ratings

8.0
Customer data management / contact management
7
Workflow management
8
Territory management
8
Opportunity management
9
Integration with email client (e.g., Outlook or Gmail)
6
Contract management
9
Quote & order management
8
Interaction tracking
8
Channel / partner relationship management
9
8.0
Case management
8
9.0
Lead management
9
Email marketing
9
9.0
Reporting
9
CRM Reporting & Analytics ()
Not Rated
9.0
Custom objects
9
API for custom integration
9
9.0
Role-based user permissions
9
Single sign-on capability
9
7.0
Social data
8
Social engagement
6
8.5
Marketing automation
8
Compensation management
9
8.0
Mobile access
8

Comments

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