Salesforce Sales Cloud Review
October 15, 2025

Salesforce Sales Cloud Review

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Software Version

Enterprise

Modules Used

  • SalesCloud

Overall Satisfaction with Salesforce Sales Cloud

We track all our leads and Opportunity mgmt, pipeline forecasting, sales activity mgmt and staffing deployment in the projects using Salesforce platform

Pros

  • Opportunity mgmt
  • Sales forecasting
  • Sales Assistant

Cons

  • Lead qualification
  • Forecasting
  • Sales insight
  • Sales pipeline visibility
  • Customer 360
  • Efficient activity tracking
While it is a great tool but there are some gaps

Do you think Salesforce Agentforce Sales delivers good value for the price?

Yes

Are you happy with Salesforce Agentforce Sales's feature set?

Yes

Did Salesforce Agentforce Sales live up to sales and marketing promises?

Yes

Did implementation of Salesforce Agentforce Sales go as expected?

Yes

Would you buy Salesforce Agentforce Sales again?

Yes

Sales pipeline mgmt is well suited and not much for lead and campaign mgmt

Agentforce Sales Feature Ratings

7.9
Customer data management / contact management
10
Workflow management
10
Territory management
7
Opportunity management
10
Integration with email client (e.g., Outlook or Gmail)
8
Contract management
5
Quote & order management
5
Interaction tracking
8
Channel / partner relationship management
8
8.0
Case management
10
Call center management
10
Help desk management
4
2.0
Lead management
2
Email marketing
2
6.0
Task management
8
Billing and invoicing management
3
Reporting
7
6.3
Forecasting
6
Pipeline visualization
6
Customizable reports
7
7.3
Custom fields
9
Custom objects
7
Scripting environment
6
API for custom integration
7
10.0
Role-based user permissions
10
Single sign-on capability
10
6.0
Social data
6
Social engagement
6
6.0
Marketing automation
6
Compensation management
6
10.0
Mobile access
10

Comments

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