Item: SAP Ariba
Rating: 9
Author: Dan Mckeown

Overall Satisfaction with SAP Ariba

Use Cases and Deployment Scope

We use it for invoice management. All of our invoices are processed via SAP Ariba. It is a great system, easy to use and really quick to deliver the end product. I wouldn't say we have any business problems at the moment we are happy with our users case, if anything we just need to utilize its capabilities more.

Pros and Cons

Pros

Invoice management, keeping all suppliers engaged
Keeps all data in the same location, easy to track
Accountability

Cons

I wouldn´t say there is much more it can do, the system is great, the biggest challenge is users knowing how it works

Most Important Features

Automation, letting business users know when its their turn to sign
Accountability, tracking all signage

Return on Investment

Time saving, our procurement team save a lot of time chasing people because of this tool

Usability

Its very user friendly. Simple to use, you don´t need SAP knowledge to be able to use it which is great too.

Key Differentiators

Ease of Use

We recognise that not all companies will be SAP users, so having a system which doesn't need specific knowledge was a huge benefit.

Key Insights

Do you think SAP Ariba delivers good value for the price?

Yes

Are you happy with SAP Ariba's feature set?

Yes

Did SAP Ariba live up to sales and marketing promises?

Yes

Did implementation of SAP Ariba go as expected?

Yes

Would you buy SAP Ariba again?

Yes

Likelihood to Recommend

Everything is automated, quick to use, keeps everyone informed. If I raise a purchase, it can automatically inform the purchaser when they need to sign, and then lets me know when they have signed at their end.

Comments

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