BTP SAP DRC Cloud
May 18, 2023

BTP SAP DRC Cloud

Anonymous | TrustRadius Reviewer
Score 6 out of 10
Vetted Review
Verified User

Overall Satisfaction with SAP Business Technology Platform

Robert Bosch is using the BTP for multiple use-cases, e.g. Side-by-Side developments with ECC and S/4 HANA on-prem. My own use-case is the PEPPOL SaaS solution offered on the BTP - SAP Document & Reporting Compliance PEPPOL Cloud service. Currently, we are migrating to the new BTP SAP DRC Cloud.
The PEPPOL SaaS on BTP was running ok. The error messages and the reporting functionalities were very limited which caused some problems and lengthy error support by our team. It's unfortunate that the testing functions for PEPPOL B2G invoicing are also not really well described as it can easily happen to send actual testing invoices to end-customers.
However, the set up of the SaaS was easy. Unlike the set up the of new SAP DRC Cloud on BTP where the migration ticketing process takes weeks to be done and no description on the usage of the solution by SAP. The SAP help is also not complete regarding this product on BTP as some use-cases like Statutory Reporting are missing.

Pros

  • User roles and authorizations
  • wide range of use-cases
  • one platform for many products and solutions

Cons

  • more Reporting and Controlling functions for SAP DRC
  • SAP Help updating
  • better support by SAP for migrating from BTP PEPPOL SaaS to BTP SAP DRC
  • at the area of SAP DRC, the BTP SAP DRC Cloud proves to be much more costly than the alternative CPI or former SAP DRC PEPPOL Cloud even though, we, as customers need to do much more on our own.
BTP offers only limited monitoring functionalities for SAP DRC. The new BTP solution even offers less than PEPPOL SaaS solution.
No answer from SAP on my migration ticket after 3 weeks. SAP help just provide some information on how to open the ticket and after a first response by SAP, there was no further update on the ticket. Status is "in processing by SAP". SAP help says that migration needs to be completed after 90 days after the opening of the ticket, so 3 weeks of non-response from SAP is quite frustrating!

Do you think SAP Business Technology Platform delivers good value for the price?

No

Are you happy with SAP Business Technology Platform's feature set?

Yes

Did SAP Business Technology Platform live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of SAP Business Technology Platform go as expected?

No

Would you buy SAP Business Technology Platform again?

Yes

SAP DRC and BTP fit well together

SAP Business Technology Platform Feature Ratings

Ease of building user interfaces
8
Scalability
6
Platform management overhead
5
Workflow engine capability
Not Rated
Platform access control
8
Services-enabled integration
8
Development environment creation
7
Development environment replication
Not Rated
Issue monitoring and notification
5
Issue recovery
Not Rated
Upgrades and platform fixes
Not Rated

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