Item: SAP Business Technology Platform
Rating: 10
Author: Ashok Dhayalaraj

Overall Satisfaction with SAP Business Technology Platform

Use Cases and Deployment Scope

We build BTP apps and use BPA to reduce Manual efforts.

Pros and Cons

Pros

CF is open source and hence can help in connecting various systems.
BPA helps to improve business processes.
AI Core has been used for document grounding.

Cons

Sap build should be more flexible.
SAP BAS should be made more usable for all like WebIDE instead of license.
AI CORE should be more accessible.

Return on Investment

Save 80% of user time using BPA.
Increased 50% of customer satisfaction using BTP Apps.
BAS needs to be more accessible.

Usability

We used BTP App development to develop apps for our Regulatory, which reduced lots of manual effort and errors.

Support Rating

The support is ok. Whenever we contact SAP, the support is not always as per our expectation, and we need to go to Max attention.

SAP BTP Use Cases

I have seen and used at least one use case - Sales order automation and used BPA/Google vision for automatically creating Sales orders.

Alternatives Considered

Microsoft 365 Business Premium

Microsoft Office is only a word processing tool where whereas BTP integrates with many platforms seamlessly.

Key Insights

Do you think SAP Business Technology Platform delivers good value for the price?

Yes

Are you happy with SAP Business Technology Platform's feature set?

Yes

Did SAP Business Technology Platform live up to sales and marketing promises?

Did implementation of SAP Business Technology Platform go as expected?

Yes

Would you buy SAP Business Technology Platform again?

Yes

Other Software Used

Microsoft 365 Business Premium, Adobe Acrobat Reader, DocASAP

Likelihood to Recommend

1. As told earlier, Sap BPA is really useful.

SAP Business Technology Platform Feature Ratings

Comments

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SAP BTP at this best.