SAP CPQ is the best
February 13, 2026

SAP CPQ is the best

Tyler McLean | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with SAP CPQ

We use SAP CPQ for order entry on sales quotes/proposal.... It has made our order system really easy for sales reps and quick to make proposals etc. Never really any technical difficutlies and definitely one of the best easiest ordering systems we have used

Pros

  • Simple order entry
  • Fast order entry
  • Quick contracts creations and pricings

Cons

  • I think like going in/out of multiple tabs some times with tiered products could be better
  • faster load times for agreements and contracts and buffer circles
  • on demand support
  • Helped us make a lot of sales easier and quicker
  • More revenue we have made since doing this
  • Only negative is sometimes can be slow or want to attach custom email templates for send outs
simplicity and speed all we need for sales quotes and it is working wonders really nothing else i'd ask for. and very simple to use and technology friendly
  • Magnet and powered by CIQ Analytics
CIQ order entry similar by SAP supports more options adaptions

Do you think SAP CPQ delivers good value for the price?

Yes

Are you happy with SAP CPQ's feature set?

Yes

Did SAP CPQ live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of SAP CPQ go as expected?

Yes

Would you buy SAP CPQ again?

Yes

Super customized complicated ordering and price could be come a little complex but for less products/ services can do it pretty efficently and preset options/pricing.

SAP CPQ Feature Ratings

CPQ
9.5
Quote sharing/sending
10
Product configuration
10
Configuration options
9
Pricing rules
10
Price adjustment
9
Purchase history and open contracts
10
Guided selling/Sales portal
7
CPQ reporting & analytics
10
CPQ-CRM integration
10
Attachments to quotes
10
Order capturing
10

Using SAP CPQ

200 - Marketing and sales and we do a mix of operation data sales enabmlement but we are mainly doing this for putting in orders sales orders
Sales enablement people and analytics support our sales team and tech team
  • Order entry
  • product log
  • contracts/sales quotes
  • proposals creation
  • sending email proposals through this software
  • sales force integration
  • adding expanding products
  • sending more quotes
  • tracking more opens/closes
it has been the best and easiest order system to use by far. i have really enjoyed and like the simplicity, limited problems and support and customization

Evaluating SAP CPQ and Competitors

Not Sure
  • Cloud Solutions
  • Scalability
  • Integration with Other Systems
  • Ease of Use
sales order and easy simpliciity of this for sales team to use and quote
keep it a bit simpler sooner on to learn it then add features

SAP CPQ Implementation

  • Don't know
Change management was a minor issue with the implementation

SAP CPQ Support

ProsCons
Quick Resolution
Knowledgeable team
Kept well informed
Immediate help available
Support cares about my success
Poor followup
Problems left unsolved
Escalation required
Need to explain problems multiple times
Slow Initial Response

Using SAP CPQ

ProsCons
Like to use
Relatively simple
Easy to use
Well integrated
Consistent
Quick to learn
Convenient
Feel confident using
Familiar
Requires technical support
  • contracts
  • order entry
  • quotes
  • .
  • maybe buffer load times

Comments

More Reviews of SAP CPQ

  1. Home
  2. CPQ Software
  3. SAP CPQ Reviews
  4. User Review of SAP CPQ