Feature Heavy but not difficulty with user adoption
March 05, 2026

Feature Heavy but not difficulty with user adoption

Anonymous | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Overall Satisfaction with SAP Extended Warehouse Management

I work as a EWM implementation consultant and now as supply chain process transformation consultant. My experience with SAP Extended Warehouse Management is that it's a feature heavy warehouse management platform with almost everything from basic to advanced that one could imagine - labour management, wave management, yard management, kitting, VAS, JIT etc. I have worked on consulting assignment where organizations needed support migrating from SAP WMS (obselete) to embedded SAP Extended Warehouse Management and also clients who are on green field implementation path. I have found it very useful for all standard warehouse applications + advanced ones mentioned earlier.

But I find that having so many features, also make it very complex for business users to learn and work on it so basically issues with quick adoption. Second thing is I am currently working on non commerical supply chain and I find SAP Extended Warehouse Management system not very customizable for use on let's say pharmaceutical R&D client organization.

Pros

  • Warehouse cockpit for real time monitoring of different warehouse tasks, stock movements, resource utilization and mitigation
  • Outbound processing with Value added services enabled so basically we can seamlessly perform activities like kitting, packing and also record productivity
  • Wave management which is a very standard feature but SAP does a really good job here - bundling multiple outbound deliveries in wave and assignment to resources improving warehouse producticvity

Cons

  • Simplification of fields on screen so warehouse operators/executives find easy to adopt
  • Inbuilt help and guidance for users - enabling users to self support them post departure of consulting organizations
  • Making some part of configuration flexible and leaving room for user configuration
  • We have seen complete digitization and increase in productivity of warehouse workers
  • One of our client was facing issue with huge inventory write-offs (to the tune of million dollars) during physical inventory - they are about to control it to a minuscule number
  • For one of our client, they are able to cut their warehouse vas cycle time by roughly 80% digitizing their processes
I think it's a good WMS product providing end to end features from basic to advanced - I have reduced 30% for lack of usability for smaller organizations, multi sku smaller volume cases, lack of free training material, lack of inbuilt guidance and training, heavy reliance on external consulting firm. So, this result in lack of proper adoption post implementation.
Typically, we recommend eWM to clients for following reasons: 1. Clients are mostly using SAP as their core ERP and eWM becomes a natural choice coming embedded with SAP Extended Warehouse Management 2. SAP Extended Warehouse Management is feature heavy and fulfills the needs for any larger operation for which BY and Manhatten might not be suitable 3. Multiple consulting vendors or partners for support and maintenance

Do you think SAP Extended Warehouse Management delivers good value for the price?

Yes

Are you happy with SAP Extended Warehouse Management's feature set?

Yes

Did SAP Extended Warehouse Management live up to sales and marketing promises?

Yes

Did implementation of SAP Extended Warehouse Management go as expected?

Yes

Would you buy SAP Extended Warehouse Management again?

Yes

Well suited: Warehouses with similar large volume SKUs defined processes that just needs digitization and automation

Not suited: Warehouse with multiple small volume SKUs, non-uniform ways of workings, lack of resources - basically not suitable for functions like R&D or smaller organization dealing in a lot of small volume SKUs like e-commerce

Comments

More Reviews of SAP Extended Warehouse Management

  1. Home
  2. Warehouse Management Software
  3. SAP Extended Warehouse Management Reviews
  4. User Review of SAP Extended Warehouse Management