My SAP Field Service Management Experience
November 06, 2025

My SAP Field Service Management Experience

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with SAP Field Service Management

In our organization, We use SAP Field Service Management to track maintenance repairs and procurement of parts. The issue we have is unable to timely forecast when materials ordered are to be delivered.

Pros

  • Showing equipment status
  • Capturing cost
  • Helping with readiness

Cons

  • I think SAP Field Service Management has room for improvement in Assigning roles
I gave SAP Field Service Management this usability rating because, in my experience, For the most part SAP Field Service Management is user friendly.
Have used GCSS-Army

Do you think SAP Field Service Management delivers good value for the price?

Yes

Are you happy with SAP Field Service Management's feature set?

Yes

Did SAP Field Service Management live up to sales and marketing promises?

Yes

Did implementation of SAP Field Service Management go as expected?

No

Would you buy SAP Field Service Management again?

Yes

I am likely to recommend SAP Field Service Management to a colleague because I like the ability to capture materials and labor accounting.

Comments

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