SAP HANA Review
October 17, 2019
SAP HANA Review
Score 8 out of 10
Vetted Review
Verified User
Software Version
SAP HANA, enterprise edition
Overall Satisfaction with SAP HANA
HANA is being used by one department in our organization. We are using it as the central hub to consolidate data from different sources. Also utilizing the analytics capabilities of HANA to predict customer intent, sentiment and satisfaction level from all the interaction data collected from different sources.
Pros
- Performance in retrieving the data.
- Data security features like column encryption, data anonymization.
- HA functionalities.
Cons
- HANA SDI process to replicate data from different kinds of sources is patchy at best.
- Performance in HANA comes with cost and analytics tends to consume lots of data for analysis. It's better to watch the amount of data getting into HANA.
- SDS and SDI components had issues out of the box and we had to work through fixes.
Our organization is utilizing HANA analytics capability to derive customer intent based on transnational and real-time data. We needed to determine the customer intent in real-time to answer customers who called customer service.
We didn't use any of the special data types.
Do you think SAP HANA Cloud delivers good value for the price?
Yes
Are you happy with SAP HANA Cloud's feature set?
Yes
Did SAP HANA Cloud live up to sales and marketing promises?
No
Did implementation of SAP HANA Cloud go as expected?
I wasn't involved with the implementation phase
Would you buy SAP HANA Cloud again?
Yes
Comments
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