Excellent customer service
November 09, 2022

Excellent customer service

Gajanan Biradar | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with SAP Integration Suite

Integration is little time consuming and sometimes it even fails continuously, this can be very disappointing for the projects which are mostly on hourly contracts which ultimately is a business and revenue loss, i will suggest if it can be improved so that there is no any problem with users and consultant
  • Migration
  • Upgrade
  • Space
  • Size
  • Network
  • Runtime
  • Integration time
  • Connectivity
  • Time to market
  • Quality improvement
  • Improvement customer satisfaction
Yes I am sure that it has been very beneficial for my organisation as it has cut down on integration cost and data security has improved over the time also everyone can work with any of the application and product or project depending on their requirements and clients with all the different geography
It's machine learning capabilities are very useful and they have helped in many ways. It predicts any threat to cyber security and malware detection and it mitigate the risk of data theft. It gives the best insight from the data and makes it easier to take the informed decisions for the projects and clients

Do you think SAP Integration Suite delivers good value for the price?

Yes

Are you happy with SAP Integration Suite's feature set?

Yes

Did SAP Integration Suite live up to sales and marketing promises?

Yes

Did implementation of SAP Integration Suite go as expected?

Yes

Would you buy SAP Integration Suite again?

Yes

SAP integration suit is best suited for engineering as well engineering consulting business where use of process and product is very important for minimising time to market and delivery of the projects within stipulated time as it minimise the time required to create a product also quality of the product is controlled

SAP Integration Suite Feature Ratings

Pre-built connectors
10
Connector modification
10
Support for real-time and batch integration
10
Data quality services
9
Data security features
8
Monitoring console
9