SAP Integration Suite Review

SAP Integration Suite is the chosen product to replace our current integration platform which is SAP PO. It provides robust, modern integration capability for our business needs whilst providing reliability and scalability. We will use it in our end to end business processes replacing existing integration solutions with newer design patterns and protocols. As SAP Integration Suite enables API-first and event driven architectures, it's our preferred platform for implementing retail business processes. We have usage across supply chain, procurement, sales and distribution as well as customer experience modules such as digital.

With adoption of SAP Integration Suite we intend to have following benefits. 1. Robust, resilient platform with above 99% availability guarantee. Minimizing system downtimes and leverage scaling flexibility during selective peak load times such as black Friday sales. 2. Option to catalog APIs via API Business Hub Enterprise and thereby imparting knowledge of integrated business processes into organization's digital culture. 3. With event-driven architecture, we will leverage better decision making through real-time data analytics and provide better Omni channel customer experience.

With event-driven architecture, we will leverage better decision making through real-time data analytics and provide better Omni channel customer experience. On top of this, we will also deploy LLMS and generative AI capabilities to provide customised user experience, better suggestive purchase options and also track specific promotional campaign experiences. Additionally, this will helps us with better planning and resource optimization across the value chain.