Great Tool!
August 04, 2023

Great Tool!

Leandro PEREIRA ALVES | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with SAP S/4HANA Cloud

I’m a Product Owner in the MM and SD modules. Managing Business needs from the ordering to the Invoicing. As the tool is used in a micro services architecture, SAP S/4HANA Cloud is used in the financial department only, this means managing internal requirements totally covered by the cloud solution, but also, an important part composed by data interfacing (APIs). My work consist in adapting core model on country specific related data, delivering new functionalities and controls to the current scope and ensure the complete and stable communication with different inbound and outbound APIs management rules.

Pros

  • Supplier Balance Management
  • Business Partners master data management
  • 3 Way Match process

Cons

  • Reactivity on taking new functionalities into account. As the tool lacks functionalities if compared to older SAP versions
  • Purchase Orders mass log management
  • Business Partners mandatory fields customizing
  • Financial tool reliability
  • Fit to standard approach
The tool has everything we need to do our most important daily basis tasks, some of them on a fluid way, as information is ready to be used in specific tiles, with pre stablished filters and columns contents. Sometimes not 100% suitable to the Business specificities, but doable with some extractions and reintegrations in complementary tiles. It would be interesting to have more flexibility in the tiles customization, as the processes remain FIT to standard. To increase end to end user experience
  • Cloud Solutions
I didn’t participate in the tools selection, but started working with it at the beginning of the implementation phase. The reason of choice was related to the tool capabilities but also a wish of the company to go Cloud.

Do you think SAP S/4HANA Cloud delivers good value for the price?

Not sure

Are you happy with SAP S/4HANA Cloud's feature set?

Yes

Did SAP S/4HANA Cloud live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of SAP S/4HANA Cloud go as expected?

Yes

Would you buy SAP S/4HANA Cloud again?

Yes

SAP S/4HANA Cloud is great for the “official” and “legal” requirements. Every configuration, every customization. Everything is pretty well designed and organized. Which is extremely important to the tools goal. The whole environment is created to help us find solution for the problem when required. For the scenarios where it is maybe less appropriated, is in the “innovative side”, as the new requirements seems usually really hard to be taken into account, or they are maybe too specific ? not all of them I believe. The reactivity is not really positive on the solutions development, and more an open message asking for us to expose our idea in a “cloud of ideas”, and the best ones, one day maybe, will be taken into account. Overall, I really approve the tool

SAP S/4HANA Cloud Feature Ratings

Accounts payable
8
Accounts receivable
8
Inventory tracking
Not Rated
Location management
Not Rated
Pricing
7
Order entry
8
Cost of goods sold
7
Pay calculation
Not Rated
Benefit plan administration
Not Rated
Direct deposit files
Not Rated
Dashboards
6
Standard reports
5
Custom reports
8
API for custom integration
8
Plug-ins
Not Rated
Role-based user permissions
8
Single sign-on capability
8
Not Rated

Comments

More Reviews of SAP S/4HANA Cloud