Went live with SAP S/4HANA Cloud two months ago reception has been phenominal
May 27, 2025

Went live with SAP S/4HANA Cloud two months ago reception has been phenominal

Faisal Farooqui | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with SAP S/4HANA Cloud

We used to have a legacy Finance system - Great Planes and we recently replaced that with SAP S/4HANA Cloud and BRIM. The way we generate a billable item is quite unique and is done at a medical claim by claim level. For this, we used to have a custom software we had to develop to manage all the pricing rules. But now with SAP S/4HANA Cloud with BRIM manages all that with really excellent visibility. This system went live 2 months ago.

Pros

  • Generation of Billable Item using BRIM
  • Ease of use and adoption for current finance organication
  • Integrations with Procurement - Ariba

Cons

  • Faster build, it requires RISE a long time to setup environments
  • Better support and visibility on open tickets and faster resolution
  • Mostly positive, We have a process where clients self bill, but we did not have the ability to see the details of this data. With SAP S/4HANA Cloud, we know exactly which claims are being paid
I am from IT, so giving my opinion based on how long it is to setup instances. Usability is quite good for end users.
  • Cloud Solutions
  • Scalability
  • Integration with Other Systems
  • Ease of Use
And the ability to handle complex business rules using BRIM

Do you think SAP S/4HANA Cloud delivers good value for the price?

Not sure

Are you happy with SAP S/4HANA Cloud's feature set?

Yes

Did SAP S/4HANA Cloud live up to sales and marketing promises?

Yes

Did implementation of SAP S/4HANA Cloud go as expected?

Yes

Would you buy SAP S/4HANA Cloud again?

Yes

Its been excellent. The implementation went smoothly as well. With anything new, there is a expectation that adoption will be challenging. But we did not have such issues for a large transformation like this.

SAP S/4HANA Cloud Feature Ratings

8.4
Accounts payable
9
Accounts receivable
9
Global Financial Support
8
Primary and Secondary Ledgers
9
Journals and Reconciliations
8
Configurable Accounting
8
Standardized Processes
8
9.0
Cash and Asset Management
8
Budgetary Control & Encumbrance Accounting
9
Period Close
10
8.0
Inventory tracking
8
Automatic reordering
8
Location management
8
8.3
Pricing
8
Order entry
8
Cost of goods sold
8
Order Orchestration
9
Payroll Management ()
Not Rated
7.0
Dashboards
7
Standard reports
7
Custom reports
7
8.0
API for custom integration
8
Plug-ins
8
6.0
Role-based user permissions
6
Single sign-on capability
6
8.0
Award Lifecycle Management
8
Project Financial Management ()
Not Rated
Project Execution Management ()
Not Rated
Procurement ()
Not Rated
Risk Management ()
Not Rated
Not Rated
Transportation Planning and Optimization
Not Rated
Transportation Execution Management
Not Rated
Trade and Customs Management
Not Rated
Fulfillment Management
Not Rated
Warehouse Workforce Management
Not Rated
Not Rated
Production Process Design
Not Rated
Production Management
Not Rated
Configuration Management
Not Rated
Work Execution
Not Rated
Manufacturing Costs
Not Rated
Not Rated
Forecasting
Not Rated
Inventory Planning
Not Rated
Performance Monitoring
Not Rated
Not Rated
Product Master Data Management
Not Rated

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