Improved Employee Experience Thanks to SAP SuccessFactors
June 21, 2024

Improved Employee Experience Thanks to SAP SuccessFactors

Donna Mak | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Modules Used

  • Employee Central
  • Employee Central Service Center

Overall Satisfaction with SAP SuccessFactors

We use SAP SuccessFactors employee central, recruiting, onboarding, and learning to manage our employee data.

Pros

  • Cloud base, can be access anywhere
  • Centralized platform, so multiple modules can transfer employee data to from each other
  • unified look and feel
  • Single sign on

Cons

  • Unstable, features break too frequently unexpectedly
  • Design details that makes sense for developers but not for business
  • very difficult to get enhancement to align with business process
  • No out of the box form management feature where we need the most
  • Increased HR productivity because there are more self serve functions
  • improved employee experience because it's on the cloud and employees can self serve anywhere
SAP SuccessFactor's interface is easy to understand
Allowing employees to access their personal information and pay statements from any statement any time.
Guide employees to proper place in the system to view/process data.

Do you think SAP SuccessFactors HCM delivers good value for the price?

Yes

Are you happy with SAP SuccessFactors HCM's feature set?

Yes

Did SAP SuccessFactors HCM live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of SAP SuccessFactors HCM go as expected?

I wasn't involved with the implementation phase

Would you buy SAP SuccessFactors HCM again?

Yes

I give SAP SuccessFactors a seven out of ten for managing employee data.

SAP SuccessFactors HCM Feature Ratings

8.0
Employee demographic data
8
Employment history
Not Rated
Job profiles and administration
Not Rated
Workflow for transfers, promotions, pay raises, etc.
Not Rated
Organizational charting
Not Rated
Organization and location management
Not Rated
Compliance data (COBRA, OSHA, etc.)
Not Rated
Not Rated
Pay calculation
Not Rated
Support for external payroll vendors
Not Rated
Off-cycle/On-Demand payment
Not Rated
Benefit plan administration
Not Rated
Direct deposit files
Not Rated
Salary revision and increment management
Not Rated
Reimbursement management
Not Rated
Not Rated
Approval workflow
Not Rated
Balance details
Not Rated
Annual carry-forward and encashment
Not Rated
Not Rated
View and generate pay and benefit information
Not Rated
Update personal information
Not Rated
View job history
Not Rated
View company policy documentation
Not Rated
Employee recognition
Not Rated
Asset Management ()
Not Rated
Not Rated
Report builder
Not Rated
Pre-built reports
Not Rated
Ability to combine HR data with external data
Not Rated
Integration with other HR capabilities ()
Not Rated
Not Rated
Performance plans
Not Rated
Performance improvement plans
Not Rated
Review status tracking
Not Rated
Review reminders
Not Rated
Multiple review frequency
Not Rated
Not Rated
Create succession plans/pools
Not Rated
Candidate ranking
Not Rated
Candidate search
Not Rated
Candidate development
Not Rated
Not Rated
New hire portal
Not Rated
Manager tracking tools
Not Rated
Not Rated
Corporate goal setting
Not Rated
Individual goal setting
Not Rated
Line-of sight-visibility
Not Rated
Performance tracking
Not Rated
Not Rated
Job Requisition Management
Not Rated
Company Website Posting
Not Rated
Publish to Social Media
Not Rated
Job Search Site Posting
Not Rated
Duplicate Candidate Prevention
Not Rated
Applicant Tracking
Not Rated
Notifications and Alerts
Not Rated

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