SAP SuccessFactors HCM review
March 18, 2025

SAP SuccessFactors HCM review

Anonymous | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Modules Used

  • SAP Agent Performance and Management
  • Employee Central
  • Recruiting
  • Document Management by OpenText
  • Time Tracking
  • Onboarding
  • Performance Management
  • Learning
  • Succession and Development

Overall Satisfaction with SAP SuccessFactors HCM

I manage the HRIS team and look for how we can improve processes and enhance config within SAP SuccessFactors HCM. Integrations are a bit challenging and ONB 2.0 has been a challenge with system limitations

Pros

  • User friendly
  • Customization ability
  • Reporting access

Cons

  • RBP audit capabilities
  • ONB 2.0 capabilities
  • No copy up capability from test environment to production
There are some aspects that are great and others that are not intuitively user friendly
We are looking forward to AI in recruitment space

Do you think SAP SuccessFactors HCM delivers good value for the price?

Yes

Are you happy with SAP SuccessFactors HCM's feature set?

Yes

Did SAP SuccessFactors HCM live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of SAP SuccessFactors HCM go as expected?

No

Would you buy SAP SuccessFactors HCM again?

Yes

The possibilities are great for sexy functionality features but still some simple compliance aspects that could be better

SAP SuccessFactors HCM Feature Ratings

7.4
Employee demographic data
8
Employment history
6
Job profiles and administration
8
Workflow for transfers, promotions, pay raises, etc.
9
Organizational charting
8
Organization and location management
8
Compliance data (COBRA, OSHA, etc.)
5
7.5
Support for external payroll vendors
7
Salary revision and increment management
8
5.0
Approval workflow
5
7.7
Update personal information
9
View job history
6
Employee recognition
8
Asset Management ()
Not Rated
7.0
Report builder
6
Pre-built reports
8
Ability to combine HR data with external data
7
Integration with other HR capabilities ()
Not Rated
8.0
Performance plans
8
Performance improvement plans
8
Review status tracking
8
Review reminders
8
Multiple review frequency
8
8.0
Create succession plans/pools
8
Candidate ranking
8
Candidate search
8
Candidate development
8
5.0
New hire portal
5
Manager tracking tools
5
8.5
Corporate goal setting
9
Individual goal setting
9
Line-of sight-visibility
8
Performance tracking
8
6.4
Job Requisition Management
6
Company Website Posting
6
Publish to Social Media
7
Job Search Site Posting
5
Duplicate Candidate Prevention
7
Applicant Tracking
7
Notifications and Alerts
7

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