Overall good product but need to modernizes too
Updated October 28, 2025

Overall good product but need to modernizes too

rishav kumar | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with SAP SuccessFactors HCM

We use SAP SuccessFactors HCM for 1000 employees for performance reviews, attendance, objective settings . It's helps us manage attendance, do annual performance reviews. Recruiters use for hiring and adding talent Acquisitions. Overall it helps keep all HR related things at one place Key business process are perform.ance reviews, OKR setting , milestone tracking

Pros

  • Workflows
  • Clean UI
  • Access controls

Cons

  • Can use more AI
  • Interface can be more optimized
  • Mobile friendly
  • Productivity
  • Visibility
  • Clean workflows
Overall good UI, but some rigidity to wet up with customised process . Have to depend on backend team. Too many clicks but UI seems decent enough
Lesser clicks for simple task like leaves etc

Do you think SAP SuccessFactors HCM delivers good value for the price?

Yes

Are you happy with SAP SuccessFactors HCM's feature set?

Yes

Did SAP SuccessFactors HCM live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of SAP SuccessFactors HCM go as expected?

Yes

Would you buy SAP SuccessFactors HCM again?

Yes

For large-scale performance management,Objective settings,lt helps keep track of my reports.
It's not easy to create customised reports that is something that can be worked on. It's good for having performance worfloes attendance management and holding company policy. It's also little lengthy For some simple process workflows like leave application

SAP SuccessFactors HCM Feature Ratings

6.8
Employee demographic data
7
Employment history
6
Job profiles and administration
7
Organizational charting
8
Organization and location management
6
Payroll Management ()
Not Rated
6.5
Approval workflow
6
Annual carry-forward and encashment
7
6.8
View and generate pay and benefit information
6
Update personal information
7
View job history
7
View company policy documentation
7
Employee recognition
7
Asset Management ()
Not Rated
5.3
Report builder
7
Pre-built reports
6
Ability to combine HR data with external data
3
Integration with other HR capabilities ()
Not Rated
7.0
Performance plans
7
Performance improvement plans
Not Rated
6.7
Create succession plans/pools
Not Rated
Candidate ranking
7
Candidate search
7
Candidate development
6
5.5
New hire portal
5
Manager tracking tools
6
7.3
Corporate goal setting
7
Individual goal setting
7
Line-of sight-visibility
8
Performance tracking
7
7.6
Job Requisition Management
8
Company Website Posting
7
Publish to Social Media
8
Job Search Site Posting
8
Duplicate Candidate Prevention
8
Applicant Tracking
7
Notifications and Alerts
7

Using SAP SuccessFactors HCM

600 - Sales, marekting, engineering, support teams and HR
50 - Our SAP SuccessFactors HCM support includes internal HR teams and external contractors managing configuration, system changes, and setup. Key skills cover HR process expertise, module configuration, data management, testing, reporting, and user training. Collaboration between HR, IT, and consultants ensures smooth operations, continuous improvement, and compliance across modules.
  • Hiring
  • Performance
  • Time and absense
  • Automated onboarding and learning paths linked to performance goals to boost employee engagement.
  • Predictive analytics used to identify attrition risks and skill gaps for better workforce planning.
  • Integrated AI-driven feedback and collaboration tools to improve real-time insights and continuous employee development.
  • Use AI and analytics to personalize career growth plans and training recommendations.
  • Integrate with other business systems for unified workforce planning and budgeting.
  • Automate compliance tracking and skills certification to improve audit readiness and reduce manual HR effort.
User-friendly interface and easy navigation.


Strong HR process coverage across modules.


Reliable performance and cloud stability.


Good reporting and analytics capabilities.


Regular SAP updates and innovation.


Integration flexibility with other systems.

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