Initial review after selecting SuccessFactors
May 29, 2025

Initial review after selecting SuccessFactors

Anonymous | TrustRadius Reviewer
Score 5 out of 10
Vetted Review
Verified User

Modules Used

  • Employee Central
  • Employee Central Payroll
  • Employee Central Service Center
  • Time Tracking
  • Recruiting
  • Onboarding
  • Performance Management
  • Compensation Management
  • Succession and Development
  • Workforce Analytics

Overall Satisfaction with SAP SuccessFactors HCM

We've purchased SuccessFactors to replace all our aging HR systems. We have just started our implementation journey.

Pros

  • Most of the HR suite of applications are in 1 area
  • look and feel of interface
  • easy to use

Cons

  • SAP Payroll should be within the main SAP EC area and not require interfaces between EC and SAP payroll
  • The onboarding process was difficult, too many emails, too much information to navigate, unclear use of Admin accounts
  • High consultancy costs to implement Payroll
  • Long duration to implement Payroll
  • Need to get the solution implemented before being able to comment further on ROI
  • Anticipating solution to be transformational for our company, removing our need to many complex interfaces between our current old HR applications
Really easy to use, this was a big factor during our system selection exercise. Feels like we expected a modern system to look and feel like.
No, we´re moving from legacy onprem systems to cloud. The consultancy firm we are using are supportive and engaging.
Really looking forward to learn more on this as we are expecting this to be a huge benefit in employee self service for regular questions HR are asked by our large employee base.

Do you think SAP SuccessFactors HCM delivers good value for the price?

Yes

Are you happy with SAP SuccessFactors HCM's feature set?

Yes

Did SAP SuccessFactors HCM live up to sales and marketing promises?

Yes

Did implementation of SAP SuccessFactors HCM go as expected?

Yes

Would you buy SAP SuccessFactors HCM again?

Yes

Impressed with the overall suite of applications we will be able to remove using this one application.

SAP SuccessFactors HCM Feature Ratings

Not Rated
Employee demographic data
Not Rated
Employment history
Not Rated
Job profiles and administration
Not Rated
Workflow for transfers, promotions, pay raises, etc.
Not Rated
Organizational charting
Not Rated
Organization and location management
Not Rated
Compliance data (COBRA, OSHA, etc.)
Not Rated
1.0
Pay calculation
1
Support for external payroll vendors
Not Rated
Off-cycle/On-Demand payment
Not Rated
Benefit plan administration
Not Rated
Direct deposit files
Not Rated
Salary revision and increment management
Not Rated
Reimbursement management
Not Rated
Not Rated
Approval workflow
Not Rated
Balance details
Not Rated
Annual carry-forward and encashment
Not Rated
Not Rated
View and generate pay and benefit information
Not Rated
Update personal information
Not Rated
View job history
Not Rated
View company policy documentation
Not Rated
Employee recognition
Not Rated
Asset Management ()
Not Rated
Not Rated
Report builder
Not Rated
Pre-built reports
Not Rated
Ability to combine HR data with external data
Not Rated
Integration with other HR capabilities ()
Not Rated
Not Rated
Performance plans
Not Rated
Performance improvement plans
Not Rated
Review status tracking
Not Rated
Review reminders
Not Rated
Multiple review frequency
Not Rated
Not Rated
Create succession plans/pools
Not Rated
Candidate ranking
Not Rated
Candidate search
Not Rated
Candidate development
Not Rated
Not Rated
New hire portal
Not Rated
Manager tracking tools
Not Rated
Not Rated
Corporate goal setting
Not Rated
Individual goal setting
Not Rated
Line-of sight-visibility
Not Rated
Performance tracking
Not Rated
Not Rated
Job Requisition Management
Not Rated
Company Website Posting
Not Rated
Publish to Social Media
Not Rated
Job Search Site Posting
Not Rated
Duplicate Candidate Prevention
Not Rated
Applicant Tracking
Not Rated
Notifications and Alerts
Not Rated

Comments

  • Kristin Mestre | TrustRadius Reviewer
    Kristin Mestre
    (Vendor Representative) commented 7 months ago
    Thank you for sharing your experience as you begin your journey with SAP SuccessFactors HCM Its great to hear that the platforms modern interface ease of use and unified HR suite played a key role in your selection process. Were especially excited that youre anticipating a transformational shift by consolidating your legacy systems and simplifying complex interfaces. While we understand the challenges youve encountered with onboarding and Payroll integration your feedback is invaluable as we strive to enhance the overall implementation experience. Its also encouraging to see your optimism around the potential of AI to streamline employee self-servicethis is an area of continued innovation. Were here to support you every step of the way and look forward to seeing the positive impact SAP SuccessFactors will have on your organization

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