SAP SuccessFactors HCM review
November 14, 2025

SAP SuccessFactors HCM review

Andrea Drienik | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Modules Used

  • Employee Central
  • Employee Central Payroll
  • Performance Management
  • Succession and Development

Overall Satisfaction with SAP SuccessFactors HCM

Employee Central is used as a HR master data management system for Org and Employees. SAP SuccessFactors HCM also is used as an ESS function for employees to update their details.
Workflows are built in for manager approval when triggering payroll related changes. Seamless integration via BIB and PTP to S/4 and ECP

Pros

  • Payroll Processing via PCC
  • Self Serve functions for update Employee Details
  • Time off functionality is really easy to use and far more superior to ERP leave

Cons

  • Option to display leave hours and balances in Decimal format rather than HH:MM format
  • Delete and Add Buttons on the portlets can be better placed. Employees are overwritting existing data i.e bank details
  • No option to use the same wagetype/pay components across ECP infotypes IT0014, IT0015, IT2010
  • Simpler to configure compared to ERP/ECC systems
  • Employees are able to see their full Profile rather than viewing individual Fiori /ESS tiles
  • No need for ABAP developers to build workflows and notifications
The product is easy to use and navigate around. User interface is similar look and feel other apps like banking, super
HR and Payroll is on SAP SuccessFactors HCM but time and attendance is still in ERP using RPTIME00 for valuation
We are exploring on using Joule and MS Teams integration to make applying for leave when we implement Time Off.
We also want to use Joule for payslip analysis

Do you think SAP SuccessFactors HCM delivers good value for the price?

Yes

Are you happy with SAP SuccessFactors HCM's feature set?

Yes

Did SAP SuccessFactors HCM live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of SAP SuccessFactors HCM go as expected?

I wasn't involved with the implementation phase

Would you buy SAP SuccessFactors HCM again?

Yes

Great user interface and very easy for the user to navigate around. Time off and Work Schedule management and Public Holiday calendars are great features. SAP standard solution to manage temporary roster changes and Public Holiday swaps
Time tracking seems overly complicated to configure if you have a complex EBA

SAP SuccessFactors HCM Feature Ratings

10.0
Employee demographic data
10
Employment history
10
Job profiles and administration
10
Workflow for transfers, promotions, pay raises, etc.
10
Organizational charting
10
Organization and location management
10
Compliance data (COBRA, OSHA, etc.)
10
8.8
Pay calculation
10
Support for external payroll vendors
10
Off-cycle/On-Demand payment
5
Benefit plan administration
8
Direct deposit files
10
Salary revision and increment management
10
8.7
Approval workflow
10
Balance details
8
Annual carry-forward and encashment
8
9.4
View and generate pay and benefit information
10
Update personal information
9
View job history
10
View company policy documentation
9
Employee recognition
9
Asset Management ()
Not Rated
8.0
Report builder
9
Pre-built reports
7
Ability to combine HR data with external data
8
Integration with other HR capabilities ()
Not Rated
9.0
Performance plans
9
Performance improvement plans
9
Review status tracking
9
Review reminders
9
Multiple review frequency
9
Not Rated
Create succession plans/pools
Not Rated
Candidate ranking
Not Rated
Candidate search
Not Rated
Candidate development
Not Rated
Not Rated
New hire portal
Not Rated
Manager tracking tools
Not Rated
8.0
Corporate goal setting
8
Individual goal setting
8
Line-of sight-visibility
8
Performance tracking
8
Not Rated
Job Requisition Management
Not Rated
Company Website Posting
Not Rated
Publish to Social Media
Not Rated
Job Search Site Posting
Not Rated
Duplicate Candidate Prevention
Not Rated
Applicant Tracking
Not Rated
Notifications and Alerts
Not Rated

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