SAP SuccessFactors HCM review
November 17, 2025

SAP SuccessFactors HCM review

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with SAP SuccessFactors HCM

Management of employee information

Pros

  • Employee details
  • Payroll info

Cons

  • Finding information
  • Bring common functionality to the home page
  • Allows self-service
  • Reduced admin overhead
UX is quite good, but it would be nice if individuals could customise their own experience.
Expect AI to help shortcut time to value

Do you think SAP SuccessFactors HCM delivers good value for the price?

Yes

Are you happy with SAP SuccessFactors HCM's feature set?

Yes

Did SAP SuccessFactors HCM live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of SAP SuccessFactors HCM go as expected?

I wasn't involved with the implementation phase

Would you buy SAP SuccessFactors HCM again?

Yes

Large organisations with a distributed workforce.

SAP SuccessFactors HCM Feature Ratings

6.7
Employee demographic data
7
Employment history
8
Job profiles and administration
8
Workflow for transfers, promotions, pay raises, etc.
6
Organizational charting
6
Organization and location management
6
Compliance data (COBRA, OSHA, etc.)
6
6.6
Pay calculation
7
Support for external payroll vendors
6
Off-cycle/On-Demand payment
6
Benefit plan administration
7
Direct deposit files
6
Salary revision and increment management
7
Reimbursement management
7
8.0
Approval workflow
8
Balance details
8
Annual carry-forward and encashment
8
7.6
View and generate pay and benefit information
8
Update personal information
8
View job history
7
View company policy documentation
8
Employee recognition
7
Asset Management ()
Not Rated
7.0
Report builder
7
Pre-built reports
7
Ability to combine HR data with external data
7
Integration with other HR capabilities ()
Not Rated
8.0
Performance plans
8
Performance improvement plans
8
Review status tracking
8
Review reminders
8
Multiple review frequency
8
8.0
Create succession plans/pools
8
Candidate ranking
8
Candidate search
8
Candidate development
8
8.0
New hire portal
8
Manager tracking tools
8
8.0
Corporate goal setting
8
Individual goal setting
8
Line-of sight-visibility
8
Performance tracking
8
7.3
Job Requisition Management
8
Company Website Posting
8
Publish to Social Media
7
Job Search Site Posting
7
Duplicate Candidate Prevention
7
Applicant Tracking
7
Notifications and Alerts
7

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